WickWire Supervisor

Date: June 25, 2015
Title: WickWire Supervisor  

Description: Under the supervision of the Vice President for College Advancement and a designated member of the development staff, the WickWire Supervisor (WS) is a key member of the development staff, contributing significantly with programming focused on undergraduate engagement and advancement. Primarily, the WS is responsible for the annual planning, implementation, management, and assessment of a comprehensive telefundraising program. The WS is also responsible for outreach to the undergraduate student body by coordinating programming for 'Wick Student Alumni Association ('Wick SAA) and managing the Class Scholarship Committee (CSC).   Responsibilities:

  • Supervise the WickWire Phonathon Program
    • Recruit, hire, train, and manage a staff of approximately 20 student callers, 3 student supervisors, and office work-study students
    • Manage nightly calling sessions
    • Develop scripts, rebuttals, new/returning caller training materials, and fulfillment paperwork as needed
    • Coordinate scheduling and payroll for all student workers
    • Maintain daily statistics and report progresses as needed
  • Develop and coordinate the "anniversary card" annual giving initiative
  • Serve as the development liaison to external direct mail vendor(s)
  • Coordinate programming for the 'Wick Student Alumni Association
    • Work with undergraduate volunteers to expose students to philanthropy and the significance of being an alum
    • Maintain the longstanding traditions of the 'Wick SAA
    • Integrate CSC messaging into 'Wick SAA programming
  • Manage the undergraduate giving program, the Class Scholarship Committee
    • Utilizing the combined resources of CSC and 'Wick SAA, develop and execute a compressive strategy for undergraduate engagement and philanthropy
    • Recruit, hire, and train a staff of approximately 8 work-study students to serve as class representatives

Qualifications: Minimum requirements for this position are a Bachelor's degree and a minimum of one year experience in a similar or related field.  Candidate must have excellent computer skills including Microsoft (Word, Excel, Access, Outlook and Power Point); and the ability to quickly understand database software.  Must have strong written and verbal interpersonal communication skills, ability to multi-task; and ability to work within and manage a budget.  Supervisory experience is a must (specifically for college students/young adults).   

An independent, residential liberal arts college enrolling approximately 1,400 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority. Located in the scenic Susquehanna River valley in Oneonta, NY, near the northern foothills of the Catskill Mountains, the College features Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning."  

Hartwick College is committed to provide a safe and secure educational environment. As such, employment at Hartwick College is contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.  

Hartwick offers health benefits to domestic partners of employees, and prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression. Hartwick is an Equal Opportunity Employer, and members of underrepresented groups are especially encouraged to apply.  

Interested applicants should send a resume, cover letter and contact information for three professional references in one document (pdf or MS Word preferred) to Kimberley Lindsley, Human Resources Coordinator, at jobs@hartwick.edu. Applications may also be mailed to the Office of Human Resources, Hartwick College, P. O. Box 4020, Oneonta, NY 13820 or faxed to 607-431-4329.