Hartwick college

The following features are available after entering your voice mail box with your password:

Message Review Options
End of Message Options
Sending Options
To Locate Messages
Group Distribution Lists
Record Your Name on Your Voice mail Box
Create a Greeting on your Voice mail Box
Change Your Voice mail Password

• Message Review Options
  Rewind 10 seconds, press [1]
  Back to the beginning, press [1],[1]
  Pause/restart, press [2]
  Skip forward 10 seconds, press [3]
  Jump to the end, press [3],[3]
  Play the message slower, press [4]
  Play the message faster, press [6]
  Play the message normal, press [8]
  Play message louder, press [9]
  Skip a message, press [#].
  Skip new messages to hear an archived message, press [#] [#]
  Cancel the message review, press [*]
  Help, press [0]
• End of Message Options
  Repeat a message, press [4]
  Envelope information, press [5] (Envelope Information is the date, time and source of call)
  Reply to a message, press [8]
  Reply by ringing the caller, press [8],[8]
  Send a copy of the message, press [6]
  Send a copy of a copy with only your remarks [6],[6]
  Delete a message, press [7]
  Archive (save) a message, press [9]
  
  
• Sending Options
  Press [2] to send a message
  Record your message, press [#]
  Enter the destination mailbox number, and select delivery options: Normal [ #]; Private [1]; Urgent [2]; Message Confirmation [3]; and Future Delivery [4]
• To Locate Messages
  This feature allows you to find out if a message has been heard by the receiver:
  Press [3] for locate message
  Enter mailbox number or press # for spell the name to whom your message was sent
  
  
• Group Distribution Lists
  This feature allows you to create a personal voice mail distribution list to which you can send voice mail messages using a 2-digit number. You may store up to 5 group lists with 10 mailbox numbers per list. Here's how you do it:
  Press [4] for personal options
  Press [2] for administrative options
  Press [2] for group lists
  You will have options to choose from, such as creating, editing, deleting, and renaming lists (Choose Creating to start).
  Press [1] to create a new list
  Assign a 2-digit number
  Record a name for your group
  Enter the mailbox number or spell the names of those persons you would like included

• Record Your Name on Your Voice mail Box
  Press [4] for personal options
  Press [3] for greetings
  Press [3] and record your name
  
  
• Create a Greeting on your Voice mail Box
  Press [4] for personal options
  Press [3] for greetings
  Press [2] to select a personal greeting
  Record your message, press [#] when finished and [#] again to confirm
  
  
• Change Your Voice mail Password
  Press [4] for personal options
  Press [2] for administrative options
  Press [1] for personal password (or optional guest and home)

For more features and a graphical flowchart of Octel's Voice mail 'Quick Reference Guide' click here. Not all features are available to all users--if there is a feature you do not have, the system will indicate that to you.