• Yager Bell Tower, Hartwick College
  • Hartwick students giving a presentation in front of the class.
  • Hartwick students working on a project in class.
  • Professor discussed Botany with a Student.

Whom To Call

For technology questions, problems, and emergencies 

  • Campus-Wide Technology Emergencies (network, server, Datatel, printing, e-mail, Internet, phone): After office hours (9 a.m.-5 p.m.) or on weekends and holidays, contact the Hartwick Switchboard, x4000; the Switchboard will page the appropriate person on call.
  • For updates on virus alerts, planned system outages, and system status:
    Call the INFO line, extension 4636 (INFO on your phone keypad).
    For Datatel questions/problems: For general questions, call Deb Hilts at extension 4171. For system questions, call Colmin Gajadar at extension 4172, Monday-Friday, 9 a.m.-5 p.m. After office hours, leave a voice-mail message, and you will be contacted on the next business day.
  • For purchases and repair of Hartwick-issued notebook, desktop computers, printers, software, computer accessories, and peripherals: Call the TRC Monday-Friday, 9 a.m.-5 p.m. at x4357 (HELP on your phone keypad). After office hours, leave a voice-mail message, and you will be contacted on the next business day. For repairs on Hartwick-owned laser printers, click here.  
  • E-mail account, network account, phone, voice-mail problems or questions, network, modem, FAX machine problems or questions, computer lab problems or questions: Call the TRC Monday-Friday, 9 a.m.-5 p.m. at extension 4357 (HELP on your phone keypad). After office hours, leave a voice-mail message, and you will be contacted on the next business day.
  • Copying and large-scale printing (monochrome and color), binding of booklets, recycled paper pads, mail services (UPS and USPS), CD-ROM burning: Call the Copy/Mail Center Monday-Friday, 9 a.m.-5 p.m. at extension 4522. After office hours, leave a voice-mail message, and you will be contacted on the next business day. See Web page for more details: Hartwick's Copy/Mail Services.