• A Hartwick professor helping a student during class.
  • A Hartwick professor discussing Botany with a student.
  • Hartwick students giving a presentation in front of the class.
  • A Hartwick student using a microscope for research.

Hartwick Early Action Response Team (HEART) and 3333


HEART, comprised of representatives from Student Affairs, Enrollment Management and Academic Affairs, accepts alerts from faculty and staff for students who are facing challenges that may affect academic performance or thinking of transferring. Students are brought to the attention of HEART via notification from committee members and faculty/staff through the 3333 Alert form. The HEART team then identifies who—staff or faculty—is best positioned to reach out to the student to offer appropriate assistance and support.

HEART Mission: 
To ensure that students are provided early intervention services that enable success in the classroom and connect students with services on campus that facilitate academic and personal success. Through individual attention, HEART seeks to increase student persistence through graduation.

3333 Alert:
The 3333 referral service is used by faculty and staff to alert College officials about students who are experiencing academic or personal difficulty at Hartwick.  Reports through the online 3333 reporting form will be referred to the appropriate campus office so that assistance and support can be offered to students in need.

3333 should NOT be used for emergencies. For emergency situations, call 911 or one of the numbers listed below:

  • Campus Safety; extension 4111
  • Ambulance/Fire Department, 432-2222
  • Oneonta Police Department, 432-1111
  • AO Fox Memorial Hospital, 432-2000
  • Perrella Wellness Center and/or Counseling Services, extension 4120

Faculty Advising Resources:
Advising Handbook
National Academic Advising Association (NACADA)
Transfer Check List
Tips for Talking to a Hartwick Student Thinking About Transferring
Educational Policies and Procedures: Academic and Medical Leave

Faculty Resources for Students with Disabilities:
All Hartwick faculty and teaching staff need a working knowledge of both the legal rights of qualified individuals with disabilities and the College’s rights and responsibility to provide reasonable and effective accommodations. More about students with disabilities...