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Hartwick Early Alert Warning System

Our early alert warning system accepts information from faculty and staff for students who are 1) facing challenges that may affect academic performance; and/or 2) thinking of transferring. Students are brought to the attention of the Center for Student Success team via notification from faculty/staff through the early alert warning system (also known as 3333).

The Dean of Student Success identifies staff who are best positioned to reach out to the student to offer immediate assistance and support. If a student is considering transferring from the College, the Dean of Assessment and Retention will meet with the student.

Early Alert Mission:
To ensure that students are provided early intervention services that enable success in the classroom and connect students with services on campus that facilitate academic and personal success. Through individual attention, 3333 early alert seeks to increase student persistence through graduation.

Early Alert Reporting:
All matters reported to the early alert warning system are treated with confidentiality and only shared with individuals directly involved in the outreach/intervention process. Early alert reports can be completed as follows: 1) online 3333 reporting form; 2) via e-mail (3333@hartwick.edu); or voicemail (dial 3333).

Examples of What to Report:
There are many reasons that a student's name might be submitted to the early alert warning system. We work with students who have a range of academic and personal barriers that may prevent them from being successful. Some of the most common reasons for submitting a student to the early alert system include:

  • Chronic unexcused absence from class- 2 or more absences in a row or spotty attendance over a period of 2 weeks.
  • Marked downturn in academic performance - started off well and suddenly not performing at their best. Has low test and/or quiz scores. Not completing homework.
  • Marked changes in academic behavior, never been engaged or engagement in class is inconsistent, coming late, classroom disruption, etc.
  • Excessive absences and/or tardiness.
  • Knowledge of personal or family difficulties (i.e. financial, death in the family, etc.).
  • Issues where faculty member has offered assistance but now needs additional support to address issues.
  • Student is considering transferring.
  • Residence Hall concerns.

It is imperative to note that the early alert warning system cannot serve as a surrogate for good faculty to student contact on a regular basis, and that it is not disciplinary in nature. We have developed a set of best practices for using the early alert system to help your students be successful:

  • The early alert system works best when used early! Submissions in the first 4 weeks of class are most likely to result in a successful outcome for your students.
  • Let your student know the nature of your concern for them, meet with them to discuss the concerns and that you will be submitting them to the early alert system.
  • Include the early alert system in your syllabus.
  • Let us know when our feedback doesn't match up with what you're seeing in class.

Should you have any questions regarding the early alert warning system, please contact Dean Robin A. Diana at dianar@hartwick.edu or 607-431-4195.

3333 should NOT be used for emergencies. For emergency situations, call 911 or one of the numbers listed below:

  • Campus Safety; extension 4111 
  • Ambulance/Fire Department, 432-2222 
  • Oneonta Police Department, 432-1111 
  • AO Fox Memorial Hospital, 432-2000 
  • Perrella Wellness Center and/or Counseling Services, extension 4120