Appeals, Disputes, ADA Grievance Procedures

Hartwick College is committed to providing equal access and academic adjustments to qualified students with disabilities.

It is the student’s responsibility to self-advocate in the event the student believes there has been unfair treatment with regard to access, adjustments, or discrimination based on disability.

The student’s concerns should be directed to the appropriate persons within seven days of the incident rather than waiting until the end of the semester.

If a student is not pleased with services, she or he has the right to file a grievance by completing the following steps. 

For General Grievances

  1. First meet with the Director of AccessAbility Services. If a resolution cannot be obtained:
  2. Meet with the Dean of Student Success. If a resolution cannot be obtained:
  3. Meet with the Dean of Academic Affairs. 

 For Grievances involving Faculty Members

  1. Meet with the respective professor during his or her office hours to discuss the matter. If a resolution cannot be obtained:
  2. Meet with the faculty member’s department chair, if not resolved with professor. If a resolution cannot be obtained: 
  3. Meet with AccessAbility Services Staff.
  4. In the event the matter was not resolved to the student’s satisfaction, then the student should contact the Dean of Academic Affairs. 

Office for Civil Rights

The Office for Civil Rights (OCR) in the U.S. Department of Education is a law enforcement agency charged with enforcing federal civil rights laws to ensure that educational institutions receiving federal financial assistance do not engage in discriminatory conduct. For more information, visit the Office of Civil Rights page. To file a complaint, use the Office of Civil Rights Discrimination Complaint form.

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