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WickWire Student Development Officer Job Description

Rate: $9/hour (with opportunities to earn incentives based on your performance)
Reports to: Shelby Palmer, WickWire Coordinator and WickWire Student Supervisors
Department: Annual Giving, College Advancement

Job Overview: The WickWire Student Development Officer is individually and collaboratively responsible for assisting Hartwick College in reaching its annual giving goals by communicating the value of the College’s mission, raising the College’s alumni and parent participation rate, acquiring financial support, and serving as a resource to the College’s constituencies.

Qualifications: The successful candidate must be reliable, energetic, an articulate communicator, and work well within a group setting. Previous fundraising, telemarketing, or sales experience is a plus, but not a requirement for employment consideration. Work-Study is not required for employment; however, hiring preference will be given to applicants with Work-Study.

Responsibilities and Expectations:

  • Commit to a minimum of 2 shifts per pay period and understand that unexcused absences will not be tolerated. New Student Development Officers must be available to work Sundays. You may not necessarily be scheduled to call every Sunday, but you must be available Sunday's for your application to be considered.
  • Contact alumni and parents by telephone to:
    - Confirm and update address and employment information
    - Thank for previous support of the College
    - Solicit support for the Hartwick Fund
    - Share information about the College, including on-campus and off-campus alumni events
  • Complete phonathon forms accurately and legibly
  • Arrive on time and with a positive attitude to scheduled calling sessions
  • Be knowledgeable and passionate about Hartwick College
  • Work with other Student Development Officers in a team-oriented environment to further the development of the WickWire phonathon program
  • Participate in required training for the student caller position

Remember: Phone numbers, addresses, and giving records are confidential and should not be discussed with others. Any violation of confidentiality will result in immediate termination.

Please click here to access the online application.