Staff Positions

Hartwick College employees are dedicated to supporting student learning and personal development.

Whether it is helping students adjust to the challenges of college life, encouraging them as they achieve academic success; attending student productions, art shows, or Senior Thesis presentations; delivering student mail; or guiding them through the job or graduate school search, Hartwick staff are committed to providing a safe, challenging, and supportive environment in which students gain knowledge from experiences they never dreamed possible.

An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce.

Located in the scenic Susquehanna River valley in Oneonta, NY, near the northern foothills of the Catskill Mountains, the College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.”

Hartwick offers health benefits to domestic partners of employees, and prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression. Hartwick is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply. 

Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. 

To apply for a position listed below, please submit one single pdf copy of your application materials inclusive of the content below.

  • A cover letter;
  • A resume; 
  • A Diversity Statement that addresses how your past and/or potential contributions to diversity will support Hartwick College’s Diversity Statement (https://www.hartwick.edu/campus-life/intercultural-affairs/diversity-at-hartwick/); and
  • The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).

All materials should be sent electronically to Suzanne Janitz, Chief Human Resource Officer, at jobs@hartwick.edu with [Position Title] in the subject line. Applications may also be mailed to the Office of Human Resources, Hartwick College, P.O. Box 4020, Oneonta, NY 13820 or faxed to 607-431-4329. Review of applications will continue until the position is filled.

 

 

Annual Giving Officer

Date: November 4, 2019

Title: Annual Giving Officer

Description: Under the supervision of the Assistant Vice President for Engagement and Development, the Annual Giving Officer (AGO) is a key member of the development staff, contributing significantly with programming focused on annual and special giving.

The AGO will plan, implement, manage, and assess, all areas of the Hartwick annual giving program with specific revenue goals, including:

  • Direct mail operations
  • Electronic solicitations
  • Annual giving data management
  • Telefund operations (Wickwire)
  • Student giving programming
  • Social media giving coordination
  • Reunion giving coordination
  • Faculty and staff appeal coordination
  • Special projects assigned by senior leadership

Responsibilities:

  • Develop, calendar and execute a comprehensive strategic plan for all annual fund solicitations for the fiscal year, making appropriate adjustments as necessary to respond to changes and opportunities throughout the year.  Constituents to be included are trustees, alumni, young alumni, parents, friends, employees, businesses and corporations. Targeted solicitations should be designed for the JCH Society, affinity groups, athletics, etc. focused on the interests of the constituent group. 
  • Ability to work with the Advancement Communications team to design and manage all direct mail operations
  • Design and coordinate all electronic solicitations with the Advancement Communications team
  • Organize all social media solicitations including with the Advancement Communications team:
         Giving Tuesday programming (November)
         Day of Giving (April)
         All College Advancement crowdfunding initiatives (including athletics, etc.)
  • Coordinate faculty and staff employee appeals
  • Manage direct mail and electronic solicitations for reunion giving program
  • Supervise the WickWire Phonathon Program:
         Recruit, hire, train, and manage a staff of approximately 20 student callers, 2-3 student supervisors, and office work-study students
         Manage nightly calling sessions
         Develop scripts, rebuttals, new/returning caller training materials, and fulfillment paperwork as needed
         Coordinate scheduling and payroll for all student workers
         Maintain daily statistics and provide progress reports as needed
  • Manage all student giving programs, including a Senior Class Giving Program

Qualifications:  Minimum requirements for this position are a Bachelor’s degree from an accredited college or university.  Must have proven computer skills including Microsoft (Word, Excel, Access, Outlook, and PowerPoint), and the ability to use database software.  Requires strong written and verbal interpersonal communication skills.  Supervisory experience, specifically for college students/young adults.  Requires the ability to multi-task.  Must be able to work within and manage a budget.


Part-time Campus Safety Officer

Date: May 30, 2019
Title: Campus Safety Officer

Description:  The Campus Safety Officer provides a safe and secure environment for students, faculty, staff, visitors and all other members of the Hartwick College Community.  Campus Safety Officers are responsible for protecting the property and assets of Hartwick College and the personal property of faculty, students and staff living and working on Campus; enforcing the rules, regulations and policies of Hartwick College in a fair and equal manner; and assisting the local authorities and outside agencies with any investigations into wrongdoing, which affects the campus.  In order to accomplish these duties, a safety officer must be on campus at all times, 24/7.   Officers patrol the campus, residence halls and the area immediately surrounding the campus, as well as monitor the blue light system on campus for any safety concerns. 

Responsibilities:

  • Perform safety and security patrols
  • Enforce college policies and regulations 
  • Provide aid and assistance in emergencies 
  • Respond to, investigate and prepare reports on criminal complaints, fire alarms, injuries, accidents and illnesses
  • Lock and unlock campus buildings as required 
  • Provide safety and medical escorts to students, staff and faculty when requested 
  • Patrols, inspections and investigations require frequent inside and outdoor routing in all types of weather conditions; foot, vehicle and stationary patrols required; possible exposure to hazardous materials, severe weather conditions and physical confrontations with unstable persons and individuals who are violating laws and regulations. 
  • Work closely with other safety officers, student assistants, resident advisors, area coordinators, maintenance personnel, college administrators, local law enforcement agencies and emergency services.

Qualifications: NYS Security Guard License required. Must be able to operate all equipment and systems used by the Campus Safety Department including computers, portable radios, surveillance cameras, telephone switchboard, typewriters, fire alarms, suppression systems and emergency equipment.   Must have a valid driver’s license and be insurable by the College.   Good physical condition required, including hearing, eyesight and walking ability.   Able to work well under stressful conditions, and able to quickly and effectively assess and react to emergency situations.  Good interpersonal, verbal and writing skills.


Temporary Career Services Support

Date: October 22, 2019
Title: Temporary Career Services Support

This is a full-time, temporary (approximately 3-4 months) position.

Description: Under the supervision of the Assistant Provost for Academic Achievement, the temporary Career Services Support will assist in the management of the student internship registration process, internship and career advising, employer relations, and monitoring career services email accounts and WickWorks.

Responsibilities:

  • Internship Registration Process
    • Credit Registration Monitoring
    • Reviewing/Approving submitted Learning Agreements
    • Submitting for signatures and registration
    • Registration deadline reminders and outreach
    • Support faculty on the internship registration process
    • Connect with and support students during internship
    • Employer Evaluations, Student Wrap-up, and Reports
  • Internship, Graduate School, and Career advising
  • Career Services Email and WickWorks monitoring
  • Employer Relations
    • Information Session Coordination
    • Opportunity outreach/marketing
    • Classroom visits
    • EXPO sponsorship perks (2019 Follow up)
    • Graduate School Tabling

Qualifications:
Minimum requirements for this position include a Bachelor’s degree from a regionally accredited college or university with 3 years of experience in a similar position/related field.   Position requires significant experience interacting with diverse audiences, including students, faculty, staff, employers, community organizations, and alumni.  Experience in sales or recruiting, either in a business or education setting.  Experience in marketing, including print, online, and social media development.  Computer knowledge of and experience with Microsoft Office, especially Word, Excel, and PowerPoint; experience using databases and publishing programs; experience using online networking sites such as LinkedIn.  Must have a proven ability to take initiative and work independently, and ability to work as a member of a cross-function team.


Cashier

Date: November 6, 2019
Title: Cashier  

Description:

Under the supervision of the Director of Student Accounts, the Cashier is responsible for performing complex clerical duties and accounts receivable for entire college community.  The Cashier is further responsible for custody of cash receipts, collecting fee payments, processing forms, counting money and preparing deposits.

Responsibilities:

  • Provide excellent customer service to internal and external customers providing detailed account information for deposits and student account balances as requested
  • Ability to learn and use software such as Excel, Word, Datatel for student account and payment management, BlackBoard, and banking systems for tracking and completing daily deposits.
  • Balance cash and credit card receipts and verify against cash on hand and prepare daily deposits
  • Maintain office cash change funds and adequate monies for subsequent performance of duties
  • Provide prompt and accurate information, receipting and disbursement services for students, staff/faculty and vendors.  Receipt all monies collected such as scholarship and loan checks, transcript fees, admissions fees, parking fines and monies from various departments
  • Make change, cash checks and issue receipts
  • Notify students by phone or campus mail of  loan disbursements, scholarship payments and refund check status
  • Sort and distribute student work-study checks by-weekly
  • Control college petty cash funds in accordance with college policies and procedures
  • Answer telephone for Student Accounts and answer questions in regards to account balances, holds, financial aid and payment plans
  • Ability to create and maintain positive relationships with all internal and external constituents
  • Participate in major campus events, including Commencement Weekend
  • Comply with all applicable College, Federal, State, local and associational regulations, including those in accordance with Title IV disbursements, refunds, and 1098T reporting
  • As a representative of the College, this person is expected to comport him/herself in a professional manner at all times, both on and off campus.
  • Additional job related duties as assigned

Qualifications:
Minimum requirements for this position include a high school diploma or GED with one to three years of experience in a similar position or field.  Accurate data entry skills, and experience in cashiering and customer service, with the ability to accurately handle cash and balance cash drawers is required.  Must have excellent verbal and written communication skills, strong interpersonal skills, and have the ability to multi-task.  Ability to use Microsoft Excel and work with spreadsheets. Must be bondable


Director of Career Services

Date: October 3, 2019
Title: Director of Career Services  

Description:  Under the supervision of the Assistant Provost for Academic Achievement, the Director of Career Services manages the Office of Career Services, supervises and develops Career Services staff, and provides leadership and strategic direction for College initiatives to integrate career preparation throughout the curriculum and student experience.

Responsibilities:

  • Provide leadership for Career Services, improving the quality of and increasing participation in career preparation programs.
  • Manage all of the services provided by Career Services, including career planning, employer and alumni relations, internships, experiential programs (including those related to health professions), and pre-professional advising.
  • Manage day-to-day operations and the budget for Career Services.
  • Establish collaborative partnerships with faculty, alumni, parents, campus offices and community partners to integrate career preparation throughout the curriculum and student experience, increase career mentoring, develop experiential opportunities, and support post-graduate success for students.
  • Supervise the Internship Program Advisor and six to ten student workers. Work with the staff on short- and long-range planning, event planning and implementation, effective communication strategies, development of online tools, quality customer service and advising, comprehensive branding and marketing, data collection and analysis, assessment, and reports.
  • Foster a culture of mentoring and affinity for the College.
  • Partner with Institutional Research to manage annual graduate survey; develop annual Class Profile for each graduating class.
  • Prepare state and federal accreditation reporting to ensure compliance with regulations.
  • Lead staff in the planning, implementation and evaluation of the current employer relations strategy and recruitment programs and implement changes necessary to expand internship and employment opportunities for students.
  • Develop a comprehensive employer relations plan, outlining employer targets.
  • Plan, implement and evaluate the current career planning strategy, career advising programs and materials, and implement changes necessary to expand career-planning services to ensure students have a competitive edge for postgraduate opportunities.
  • Lead strategic conversations with College Advancement to increase revenue stream and funding for Career Services programs and internships through grants and sponsorship opportunities.

Qualifications:  

  • Master’s degree from a regionally accredited college or university and at least five years of experience in a higher education career services office, and at least two years’ experience as a proven leader in career services.
  • Significant experience interacting with diverse audiences, including students, faculty, staff, employers, community organizations, alumni, and so forth.
  • Experience using technology to facilitate experiential learning and advising.
  • Experience in the development, marketing,and analysis of programs and services.
  • Budget management and forecasting, and risk and liability monitoring and mitigation.
  • Excellent oral and written communication skills; experience giving presentations.
  • Ability to work effectively with diverse constituents and in stressful situations.
  • Experience in managing and mentoring staff.

Director of the Griffiths Center for Collaboration and Innovation

Date: January 14, 2019
Title: Director of the Griffiths Center for Collaboration and Innovation     

Description: The Griffiths Center for Collaboration & Innovation (GCCI) builds upon Hartwick’s longstanding commitment to experiential learning and the Liberal Arts in Practice. The inaugural Director of the GCCI will lead and advance a culture of collaboration, innovation, and entrepreneurship at Hartwick College. The Director will inspire innovative thinking, support collaborative learning, and model key tenets of the Hartwick mission: “curiosity, critical thinking, creativity, personal courage, and an enduring passion for learning.” Success in this position will be the measurable increase in the demonstrated capacity of students and employees to inspire, make, and leverage change to meet their personal goals and the goals of the College.

The position reports to the President of the College. The Director will work with the President, the College’s senior leadership team, and a GCCI cross-campus advisory committee to fully develop and implement the strategic direction for the Griffiths Center for Collaboration and Innovation. The Director will lead the advisory committee; guide development and delivery of programs that support creativity and innovation across campus; provide daily operational oversight for each facet of the GCCI; and collaborate with faculty to develop programming for newly established Innovation Stations on the Hartwick Campus. The Director will forge alliances with the College’s various communities and constituencies, including the greater Oneonta business and non-profit community and Hartwick’s 18,000 alumni, in order to enhance the learning of Hartwick students.

Responsibilities include:

  • Raise the visibility of, champion and further the mission of the GCCI, across Hartwick’s campus and among the College’s constituent groups;
  • Support faculty, staff, and students by catalyzing the development of innovative experiential learning activities designed to foster creativity and collaboration between various groups (both on campus and off campus.) Specifically:
    • Increase the number of student engagement, including internship, opportunities with entrepreneurs and innovators in the Oneonta area, throughout greater New York, and beyond.
    • Develop and deliver workshop programming to increase campus and community exposure to, and understanding of, tools that promote innovative thinking and initiatives within and beyond the classroom.
    • Develop and deliver a new speaker series that will support the programmatic goals of the GCCI.
    • Lead the effort to identify a growing number of post-graduate employment opportunities in industries and professions that require workers with creativity, strong collaboration skills and experience with refined problem solving skills. Help Hartwick faculty and students to make connections with these opportunities.
    • Work collaboratively with the College Advancement office to identify funding sources to support paid internship opportunities.
  • Assist the College Advancement office in identifying private, corporate and foundation sources for funding of GCCI programming and operations; assist in soliciting these funds.
  • Assure and oversee the College’s participation in Stanford’s University Innovation Fellows or similar program and mentor the students who qualify for the program, encouraging their success in program related initiatives. Assist the Fellows in their development of a group of Student Ambassadors who will advocate for and support greater innovation and collaboration on campus.
  • Assist in the evaluation and full implementation of Hartwick225: Students First initiatives (2018) as appropriate and needed.
  • Develop and manage budgets to support the GCCI Innovation Stations.
  • Assess the need for additional staff to support the GCCI; determine the ROI of expansion. Direct and evaluate future GCCI staff with respect to programs and initiatives of the Center.
  • Regularly assess the effectiveness of GCCI programming and develop and act on a plan of continuous program improvement

Qualifications: Doctoral degree preferred, though candidates with a Master’s degree and a strong combination of qualities and experiences will be considered. The ideal candidate will be an active listener with excellent organizational, oral presentation, and written communication skills. S/he will be creative and open-minded, demonstrate the ability to collaborate with, lead, and motivate others. S/he will demonstrate evidence of resourcefulness and flexibility, outreach and team building. Must have a record of accomplishment in initiating and leading new projects, programs and/or product development, in a commercial, not for profit or governmental setting. The successful candidate will provide evidence of familiarity with, and the successful application of, design and/or systems thinking methods. S/he will have effectively managed budgets. Experience in an academic setting that includes direct engagement with students, faculty and others is strongly preferred.

 


Library Circulation Manager

Date: October 9, 2019
Title: Library Circulation Manager     

Description:  Under the supervision of the Director of Library and Information Resources, the Library Circulation Manager is responsible for managing all aspects of circulation including processing circulating items, maintaining the TLCS data base, maintaining  reserves, providing accurate information to patrons, and stack maintenance. They train and supervises up to three Public Services Assistants and 25-30 work-study students. The Library Circulation Manager assures the security and safety of the library and patrons as well as maintaining a welcoming library environment. They provide support to other library divisions and the library’s presence on the college website and Facebook.

Responsibilities:

  • Train, schedule, and supervise Public Services Assistants and work study student workers in the skills and tools to assist patrons with accurate and outstanding customer service.
  • Maintain the TLCS database for accuracy in collections, patrons, and circulation.
  • Provide timely and accurate information to patrons, Student Accounts and the Circulation Manager at Milne Library SUNY-Oneonta in regard to reminders, overdue items, fines, and billings.
  • Assure security, safety, and comfort of library patrons as well as maintaining collections and equipment communicating as needed with Information Technology, Student Accounts and Campus Safety.
  • Provide faculty/staff and student support for library items needed for course work and programs including processing reserves.
  • Support Reference, InterLibrary Loan and Technical Services as needed including coverage and reports.
  • Coordinate library displays including annual library events, campus programming and campus themes and maintain library web and Facebook presence.
  • Provide backup coverage for Public Services Assistants weekends and evenings.
  • Participate in significant campus activities including Commencement Weekend
  • Expected to comply with all applicable College, federal, state, local and associational regulations
  • As a representative of the College, expected to comport oneself in a professional manner at all times, both on and off campus

Qualifications:
Minimum requirements for this position include a Bachelor’s degree from an accredited college or university with at least three – five years of experience in management, plus supervisory experience.  Experience working in a library or similar environment preferred.  The Circulation Manager must have strong computer skills, including Microsoft Office (Word, Excel, Publisher and PowerPoint), Google products (Gmail and Calendar), and TLCS library software components.  The position requires excellent skills in verbal and written communication, interpersonal and customer service.  Must have knowledge of library databases and book and journal collections, and a mastery of Library of Congress call number system. 


Part-time Public Services Assistant

Date: October 9, 2019
Title: Public Services Assistant     

Description: Under the supervision of the Circulation Manager, the Public Services Assistant (PSA) is responsible for efficient and accurate performance of all aspects of library circulation, being aware of library security, training and supervising student employees, aiding patrons in their search for information, and assisting in the care of library computers and equipment.  The PSA is the sole staff responsible for the effective functioning of the library during evening and weekend hours.

Responsibilities:

  • Supervise library circulation desk
  • Be generally aware of library security
  • Train and supervise student employees
  • Answer reference inquiries in the absence of reference librarians
  • Assist other library areas when needed
  • Care for library computers and equipment
  • Perform other job related duties as assigned.
  • Maintain good customer service standards
  • Participate in significant campus activities including Commencement Weekend
  • Expected to comply with all applicable College, federal, state, local and associational regulations
  • As a representative of the College, expected to comport oneself in a professional manner at all times, both on and off campus

 Qualifications:
Minimum requirements for this position include a high school diploma, and at least one year of relevant experience.  Post-secondary education and/or experience working in a college/university environment and/or working in a library is preferred.  The PSA must be computer literate with knowledge of Microsoft software (Word, Office, Excel, etc).  The position requires excellent skills in verbal and written communication, customer service, interpersonal and crisis management.  Must have knowledge of library databases and book and journal collections, and a mastery of Library of Congress call number system.  Familiarity with TLCS library software components is a plus.  Supervisory experience preferred.

 

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