Families

Reopening FAQ for Families

Q. Who can return to campus and when can students arrive?
A. Students who chose to study off campus for the last two weeks will be invited to move back to campus on an appointment-only basis from September 16 through September 23. (09/14/20 update)  Commuter students who studied off campus for the last two weeks may also return beginning September 16. (09/15/20 update)

  • Those students who spent the remote-only period in a state that is designated as a New York “hot spot” will not be allowed to return to campus this semester.
  • Students who have elected to study remotely for the entire semester, and those students who were required to leave campus for not honoring their commitment to our Social Compact, will also not be permitted to return to campus.

Q. What do students need to do to return to campus?
A. Complete the following steps. (09/14/20 update)

  1. Provide proof of a negative COVID (SARS COV2 PCR) test result from a test that is taken within 72 hours of arrival.
  2. Schedule a one-hour time slot to return to campus for verification of completion of requirements, the Hartwick College Controlled Check-In YouCanBook.Me calendar.
  3. Complete the Pre-Arrival Student Screening Google form.
  4. Be tested again immediately upon arrival in Dewar Hall and register for SARS COV2 PCR testing every other week through November 20. If you have questions please contact John Czarnecki at czarneckij@hartwick.edu.
  5. Continue to abide by the social compact throughout the semester.
  6. Complete the CampusClear App daily through November 20. (09/15/20 update)

Q: Where do students return on campus?
A:
Enter the campus from West Street, turn onto Hartwick Drive, proceed to the screening station in the second parking lot on the right. (09/15/20 update)

Q: Will we hear if there are any positive cases at Hartwick?
A: Yes. If it is determined that there is a positive case of COVID-19 within the campus community, the campus will be notified. (08/06/20 update)

Furthermore, on a daily basis, at 10:00 a.m. an email update on COVID-19 cases will be sent to the campus community from Hartwick Cares. (09/04/20 update)

Q: I didn’t officially request remote learning this fall. Can I still attend class remotely, even if I’m on campus or a commuter?
A: Yes. In the first weeks of the semester, students are permitted to participate in their classes remotely, regardless of whether they are officially designated as remote learners. (09/01/20 update)

Q: How will students access the library and support of instruction and learning?
A: The Stevens-German Library will be closed to the general public until further notice. Students and faculty may be permitted access as deemed necessary. Requests should be made to the Office of Academic Affairs. Reference Librarians will support remote learning by:

  • offering consultations via chat and email;
  • designing videos and LibGuides for library instruction; and
  • offering to digitize archival or reserve materials needed for courses.

As of August 31, 2020, students should visit the Library website for specific information and FAQ regarding access and services: https://www.hartwick.edu/library. (08/31/20 update)

Q: Who may access the Hartwick College Campus?
A: Until further notice, only the following people are permitted to access the campus:

  • Hartwick College residents,
  • Hartwick College commuter students,
  • Hartwick College employees,
  • Scheduled Admissions or College Advancement visitors
  • People making regularly scheduled deliveries (ex. USPS, Fed Ex, UPS, Pepsi),
  • People making food deliveries,
  • People who have received authorization directly from the Provost/Vice President for Academic Affairs, the Vice President of College Advancement, the Vice President of Enrollment Management & Student Experience, or the Vice President of Finance.

The campus is closed to all others. (08/28/20 update)

Q: Are visitors allowed on campus?
A: All visitors must be screened. No visitors may arrive after the College entrance checkpoints have closed for the day (10:00 pm Monday-Saturday, 5:00 pm Sunday). After the College entrance checkpoints are closed, the Bresee parking lot may be accessed by vehicles for pick-up or drop off of passengers, or for food deliveries. Vehicles must use the West Street entrance, proceed directly to the Bresee parking lot, text or call their party, and all vehicle occupants must remain inside the vehicle. Vehicles must exit via West Street. (08/19/20 update)

Non-residents/students/employees who count as visitors are currently limited to scheduled Admissions and College Advancement visits. A visitor is an individual who is not a current employee or student of the college, including prospective students and their families, candidates for employment, contractors, vendors, alumni, donors, and other individuals coming to campus for meetings. Until further notice, visitors are welcome on campus only with an advance appointment. Exceptions include persons making regularly scheduled deliveries, such as but not limited to the US Postal Service, FedEx, Pepsi, and UPS. (08/28/20 update)

Visitors are subject to the same guidelines as the campus community. Visitors must wear face coverings at all times. Visitors must agree to adhere to social distancing, hand washing, and all hygiene protocols while on campus. Visitors must register their presence in the visitor log located at the College entrance checkpoints when they arrive on campus. Visitors are required to:

  • Subject to screening including temperature scanning
  • Disclose if they are ill or exhibiting any of the COVID-19 symptoms including: Fever of 100.4 or higher, cough, shortness of breath, difficulty breathing, chills, muscle pain, headache, new loss of taste or smell.
  • Disclose if they have been exposed directly, in the previous 14 days, to someone confirmed to have COVID-19 or to someone exhibiting symptoms of COVID-19.

Visitors who exhibit or report any of these symptoms or contacts will not be permitted on campus and /will be asked to leave campus without delay. Disposable masks are available at the campus check-in location.

Q: Is testing required?
A: It is the student’s/family’s responsibility to obtain a SARS CoV-2 PCR test no more than 14 days prior to the student’s move in day. For those not residing on campus, test is required no more than 14 days prior to their first face-to-face time on campus. (08/13/20 update)

  • Between August 22 and August 31, all students (residents and commuters) and all employees will undergo SARS-CoV-2 RT PCR testing upon their initial arrival on campus. (08/14/20 update)
  • After August 31, all students and employees will be tested every other week until the end of in-person classes (November 20). (08/14/20 update)

Q: What if I have had the test within the 14-day period and do not have my test results before my return to campus?
A: Students unable to get test results done within the 14 day window must bring proof that the test was performed within the 14 day window and will have to quarantine (along with any others in their housing unit) until negative test results have been provided to the College. It is the student’s responsibility to notify their roommate of their need to quarantine. If you receive a positive test result, you will be required to leave campus. (08/13/20 updated)

Q: What if I have special circumstances about my ability to be tested?
A: If you have special circumstances about your ability to be tested, you must notify the Perrella Health Center by August 22 by emailing healthcenter@hartwick.edu . They will provide you with your next steps. (08/13/20 updated)

Q: Do I need to get tested if I have chosen to study remotely for the fall semester?
A: No. Only those students who will be on campus are required to be tested. (08/13/20 updated)

Q: When will students arrive and depart campus for the fall 2020 term?
A: When Hartwick College is allowed to open, we plan to welcome students to campus in cohorts between August 22 and August 30, with staggered move-in dates to ensure that a distance of six feet can be maintained among individuals. Hartwick will contact students regarding their specific return date.

  • During the controlled move-in (August 22 through 30), students must enter campus via the West Street entrance and proceed directly to the screening checkpoint. (08/11/20 update)
  • Fall 2020 semester instruction will occur between August 31 through December 10.
  • Instruction will begin Monday, August 31.
  • Classes will be conducted on Labor Day, September 7.
  • In-person instruction will end Friday, November 20
  • Thanksgiving Break will be Monday, November 23 through Sunday, November 29
  • One week of remote instruction will be conducted Monday, November 30 through Friday, December 4.
  • Final exams will be conducted remotely between Monday, December 7 and Thursday, December 10
  • There will be no breaks during the fall 2020 semester.

Remote instruction accommodations will be made for students who are unable to return to campus to resume in-person classes or who become ill during the fall term. Students who believe that they will not be able to return for fall instruction should contact the Office of the Registrar at registrar@hartwick.edu.

All students, including international students, will be required to leave campus no later than noon on Saturday, November 21. In order to limit the spread of the COVID-19 virus, the College will not provide housing between November 21 and the start of the next in-person academic term.

Q: Where will I be screened?
A: Screening checkpoints will be stationed at each campus entrance and designated building entrances where trained screeners will confirm electronic self-screening survey completion and take an objective, non-invasive temperature measurement for each individual entering the building. Staffing at checkpoints will be continual during hours of operation at all buildings and campus entrances until further notice. To facilitate screening and minimize community spread of the virus, most non-residential buildings will be closed to access after 8 p.m. until further notice.

With the exception of the Controlled Move-In (August 22-August 30), staffing at checkpoints will be continual according to the following schedule until further notice: (08/11/20 update)

  • West Street (Main) Entrance: Monday-Friday, 7:00 a.m. to 10:00 p.m., Saturday, 9:00 a.m. to 10:00 p.m., Sunday, 9 a.m. to 5 p.m. (08/19/20 update)
  • Anderson Entrance: Monday-Friday, 7:00 a.m. to 7:30 p.m.
  • From August 22 to August 30, the West Street entrance to campus will be the only entrance open. Screening checkpoints will be staffed continuously from 8:00 a.m. to 9:00 p.m.

Q: Will the recreation and fitness facilities be open in the fall 2020 term?
A: New York State has not yet authorized gyms to reopen, and until this authorization is granted, Hartwick’s recreation and fitness facilities will remain closed. When New York State does grant permission for gyms to reopen, all recreation and fitness facilities will be open to students and employees only until further notice. At that time, Hartwick students may use recreational facilities under restricted conditions: (08/11/20 update)

  • A use plan will be established and provided to the Hartwick community via email;
  • Number of participants admitted to a recreational space will be limited; and
  • Use will be closely monitored to assure compliance with all social distance requirements.

Q: Will we hear if there are any positive cases at Harwick?
A: Yes. If it is determined that there is a positive case of COVID-19 within the campus community, the campus will be notified. (08/06/20 update)

Q: Will I be required to be tested prior to arrival on campus?
A: All students will be required to provide the College with evidence of negative results from SARS-CoV-2 PCR testing. These results must be linked to a test that was performed within a maximum of 14 days prior to arrival on the Hartwick campus. All students (including those who live on campus and those who live off campus but will attend in-person classes) must present this evidence. For returning students who live off campus but will attend classes in person, testing must be performed on or later than August 17th, i.e. within a maximum of 14 days prior to the August 31 start of classes. For first-year students who live off campus but will attend classes in person, testing must be performed within a maximum of 14 days prior to the first day on campus (i.e. within a maximum of five days of arrival for any orientation activities prior to the first week of class.) (08/06/20 update)

Q: Will the fall room and board costs be adjusted to reflect the last two-week change at the end of the semester for remote instruction?
A: While the compressed semester results in a reduction in the number of days spent in campus housing, the College has carefully concluded that the housing and dining charges for the Fall 2020 semester will remain unchanged. The College, in partnership with its contractors, service providers, and staff, is undertaking a variety of necessary additional COVID-19 mitigation measures, including personal protective equipment, enhanced cleaning protocols, and modifications to service delivery methods in the food service venues. Additionally, increases to staffing in both residence halls and dining service will facilitate necessary changes from self-serve to served food and carryout options, and greater frequency of cleaning of public spaces. These adjustments to service have resulted in an increase in dining service costs and in custodial costs.

If the College stops in-person instruction and/or housing and dining services prior to the planned move out on November 22, the College will evaluate potential housing or meal adjustments to student accounts. (07/22/20 update)

Q: What are the expectations for student residents in their residence hall?
A: Students and staff will wear face coverings and maintain all appropriate social distancing guidelines when outside their own room. Students who do not adhere to the established protocols will be placed on administrative leave and required to leave campus.

  • Daily screening and temperature checks will be required of all students living in residence halls and all students who commute to campus.
  • Traffic flow within each residential building will be clearly marked to indicate entrances and exits from the building.
  • All students must comply with designated foot traffic directions.
  • Common spaces such as lounges, study areas, and kitchens will be available for student use. The number of students in the space will be limited based on the size of the space. Signage indicating occupancy and reminders to keep social distance will be posted in each space.
  • Only students who live in each room may be in the room; visitors in individual rooms are not allowed. (07/10/20 update)

Q: How will I receive updated information from Hartwick about my arrival to campus in August? (07/05/20 update)
A: We will continue to send students updates and reminders via email and text in the coming weeks. In the meantime, you can access Hartwick’s Reopening Our Campus resources webpage for more information.

Q: What should I consider regarding travel to and from NYS during the COVID-19 pandemic? (07/05/20 update)
A: On June 24, 2020, Governor Cuomo announced that along with New Jersey and Connecticut, New York State would be joining an initiative that requires all individuals traveling to NY, NJ, or CT from states identified as high-risk for community spread of COVID-19 to quarantine for a 14-day period upon their arrival. A 14 day, state imposed, self-quarantine is now required for people traveling to NY from: AL, AR, AZ, CA, FL, GA, IA, ID, LA, MS, NC, NV, SC, TN, TX, UT. This includes residents of NY who have traveled to one of these states. For the most current list of states included in this travel advisory and required quarantine visit: https://coronavirus.health.ny.gov/covid-19-travel-advisory.


Updated as of September 4, 2020

Campus Access

Q: When will students arrive and depart campus for the fall 2020 term?
A: When Hartwick College is allowed to open, we plan to welcome students to campus in cohorts between August 22 and August 30, with staggered move-in dates to ensure that a distance of six feet can be maintained among individuals. Hartwick will contact students regarding their specific return date.

  • During the controlled move-in (August 22 through 30), students must enter campus via the West Street entrance and proceed directly to the screening checkpoint. (08/11/20 update)
  • Fall 2020 semester instruction will occur between August 31 through December 10.
  • Instruction will begin Monday, August 31.
  • Classes will be conducted on Labor Day, September 7.
  • In-person instruction will end Friday, November 20
  • Thanksgiving Break will be Monday, November 23 through Sunday, November 29
  • One week of remote instruction will be conducted Monday, November 30 through Friday, December 4.
  • Final exams will be conducted remotely between Monday, December 7 and Thursday, December 10
  • There will be no breaks during the fall 2020 semester.

Remote instruction accommodations will be made for students who are unable to return to campus to resume in-person classes or who become ill during the fall term. Students who believe that they will not be able to return for fall instruction should contact the Office of the Registrar at registrar@hartwick.edu.

All students, including international students, will be required to leave campus no later than noon on Saturday, November 21. In order to limit the spread of the COVID-19 virus, the College will not provide housing between November 21 and the start of the next in-person academic term.

Q: Can students leave the campus in the middle of the fall 2020 term?
A: Students are asked to remain on campus for as much of the semester as possible. Students who must leave campus will be offered a consultative travel risk assessment through the Office of Wellness and Health Promotion. This travel risk assessment will help the student consider the risks associated with traveling to a specific destination, safety measures that should be taken prior to departure and safety measures that should be taken upon return to the campus. Students who leave campus are subject to all local, county and state guidelines for social distancing, face coverings and other health guidelines.

Q: When will employees return to work on campus?
A: Employees have begun to transition from remote to campus-based work. Supervisors have communicated specific schedules with their offices and teams.

Q: What must I do before I arrive on campus?
A: All employees and students will read, sign and submit the Social Compact: A Healthy Hartwick College prior to arriving back on campus to assure that every member of our community is informed about our shared expectations. Faculty and staff will sign the Social Compact by August 1 and students will sign by August 5. This Social Compact articulates the requirement to comply with all College instructions related to COVID-19 (including self-screening, social distancing, and self-isolation following a positive screen), the steps we will take if the incidence of illness increases, and acknowledges the risk of COVID-19 infection. These practices adhere to guidance from the CDC and the Department of Health. (7/16/20 update)

All students will be required to complete and submit an electronic Health Screening Form between three and six days prior to arrival. Health Center staff will review all responses and follow up directly with any student who provides any answer of concern.

  • Name, arrival date, location arriving from (and any connections)
  • Mode of transport to campus
  • Any COVID-19 symptoms within the last 14 days; if yes, temperature
  • Any quarantine within past 14 days
  • Any contact with a known or suspected with known Covid-positive person or anyone who might be sick within the past 14 days; if yes, when and where.
  • If symptoms or any concerns result from the review of information provided on the pre-arrival form, the student will be directed to obtain a COVID-19 test or will be assisted to set up testing via Bassett Health Network (using Covid hotline) or WellnessNow
  • Students will be required to self-quarantine until a required test is conducted and results are available (see above for Protocol for Students who test positive for COVID-19
  • After arrival, all students will be screened for symptoms daily.

To assist in the effort to minimize community spread of disease, all students will receive wellness kits upon their return to campus, including face masks, personal thermometers, Kleenex, hand sanitizer and educational materials. Students are encouraged to monitor their own temperatures and symptoms and begin self-quarantine if symptoms emerge.

If a vaccine becomes available, students should arrange to secure the vaccine from their health care provider.

Q: How can students and employees learn more about what is expected when we return to campus?
A: The Office of Wellness and Health Promotion will provide an education program (digital and social media and video links here). This program will review expectations, protocols that are required to limit community spread of the virus, and personal accountability that will be required to return to and remain on campus.

The Reopening Our Campus website will host Frequently Asked Questions for returning to Campus as well as Campus policies and procedures for reopening. The website will also link to CDC and New York state guidelines for safety, best practices, and related health and safety requirements.

A “Questions?” link will allow campus members to ask a question or report a concern—such as how to report that a friend may be ill or someone is not wearing a face covering—via a confidential form that will be linked to an online report for triage, assignment, and response tracking.

Q: Who may access the Hartwick College Campus?
A: Until further notice, only the following people are permitted to access the campus:

  • Hartwick College residents,
  • Hartwick College commuter students,
  • Hartwick College employees,
  • Scheduled Admissions or College Advancement visitors
  • People making regularly scheduled deliveries (ex. USPS, Fed Ex, UPS, Pepsi),
  • People making food deliveries,
  • People who have received authorization directly from the Provost/Vice President for Academic Affairs, the Vice President of College Advancement, the Vice President of Enrollment Management & Student Experience, or the Vice President of Finance.

The campus is closed to all others. (08/28/20 update)

Q: Are visitors allowed on campus?
A: All visitors must be screened. No visitors may arrive after the College entrance checkpoints have closed for the day (10:00 pm Monday-Saturday, 5:00 pm Sunday). After the College entrance checkpoints are closed, the Bresee parking lot may be accessed by vehicles for pick-up or drop off of passengers, or for food deliveries. Vehicles must use the West Street entrance, proceed directly to the Bresee parking lot, text or call their party, and all vehicle occupants must remain inside the vehicle. Vehicles must exit via West Street. (08/19/20 update)

Non-residents/students/employees who count as visitors are currently limited to scheduled Admissions and College Advancement visits. A visitor is an individual who is not a current employee or student of the college, including prospective students and their families, candidates for employment, contractors, vendors, alumni, donors, and other individuals coming to campus for meetings. Until further notice, visitors are welcome on campus only with an advance appointment. Exceptions include persons making regularly scheduled deliveries, such as but not limited to the US Postal Service, FedEx, Pepsi, and UPS. (08/28/20 update)

Visitors are subject to the same guidelines as the campus community. Visitors must wear face coverings at all times. Visitors must agree to adhere to social distancing, hand washing, and all hygiene protocols while on campus. Visitors must register their presence in the visitor log located at the College entrance checkpoints when they arrive on campus. Visitors are required to:

  • Subject to screening including temperature scanning
  • Disclose if they are ill or exhibiting any of the COVID-19 symptoms including: Fever of 100.4 or higher, cough, shortness of breath, difficulty breathing, chills, muscle pain, headache, new loss of taste or smell.
  • Disclose if they have been exposed directly, in the previous 14 days, to someone confirmed to have COVID-19 or to someone exhibiting symptoms of COVID-19.

Visitors who exhibit or report any of these symptoms or contacts will not be permitted on campus and /will be asked to leave campus without delay. Disposable masks are available at the campus check-in location.

Screening, Testing, Tracing, and Campus-based Support

Hartwick College will adhere to all New York State requirements on COVID-19 screening, testing, and tracing.

Screening

Q: Is screening required?
A: Screening of each student and employee will occur on a daily basis. Every day, students and employees will receive an email or text with a link to a mandatory, electronic self-screening survey. An automated alert will be generated for each student or employee who has not been screened in 24 hours. If self-screening is not completed, facilitated screening will be conducted. The electronic, self-screening survey responses will be reviewed on a daily basis, and this review will be documented.

Q: What screening questions will be asked?
A:  Screening questions include:

  • Have you had any of the following COVID-19 symptoms in the past 14 days? Fever (100.4 or above), chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss or taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea
  • In the past 14 days, have you had a positive COVID-19 test?
  • Have you had any close contact (being within approximately 6 feet (2 meters)) of a COVID-19 case; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case or having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on) by a confirmed or suspected COVID-19 case in the past 14 days.

Q: Where will I be screened?
A: Screening checkpoints will be stationed at each campus entrance and designated building entrances where trained screeners will confirm electronic self-screening survey completion and take an objective, non-invasive temperature measurement for each individual entering the building. Staffing at checkpoints will be continual during hours of operation at all buildings and campus entrances until further notice. To facilitate screening and minimize community spread of the virus, most non-residential buildings will be closed to access after 8 p.m. until further notice.

With the exception of the Controlled Move-In (August 22-August 30), staffing at checkpoints will be continual according to the following schedule until further notice: (08/11/20 update)

  • West Street (Main) Entrance: Monday-Friday, 7:00 a.m. to 10:00 p.m., Saturday, 9:00 a.m. to 10:00 p.m., Sunday, 9 a.m. to 5 p.m. (08/19/20 update)
  • Anderson Entrance: Monday-Friday, 7:00 a.m. to 7:30 p.m.
  • From August 22 to August 30, the West Street entrance to campus will be the only entrance open. Screening checkpoints will be staffed continuously from 8:00 a.m. to 9:00 p.m.

Q: What will happen if I have a positive screen?
A: Individuals with a positive screen will be required to return to their residence (students, to their rooms; employees, to their homes) to self-quarantine and to await follow-up with a health provider. All occupants of a single vehicle will be treated as a “family unit.” Non-campus residents, employees or visitors, who screen positive will be denied entry to campus and will be provided CDC-based guidance to self-quarantine and follow-up with a health provider.

Any individual with a positive screen or known exposure will be required to provide a negative molecular diagnostic COVID-19 test result before being permitted to resume face-to-face activities on campus.

Employees who do not participate in daily screening will not be permitted to return to work and will be subject to unpaid suspension.

Testing

Q: Will we hear if there are any positive cases at Harwick?
A: Yes. If it is determined that there is a positive case of COVID-19 within the campus community, the campus will be notified. (08/06/20 update)

Furthermore, on a daily basis, at 10:00 a.m. an email update on COVID-19 cases will be sent to the campus community from Hartwick Cares. (09/04/20 update)

Q: Is testing required?
A: It is the student’s/family’s responsibility to obtain a SARS CoV-2 PCR test no more than 14 days prior to the student’s move in day. For those not residing on campus, test is required no more than 14 days prior to their first face-to-face time on campus. (08/13/20 update)

  • Between August 22 and August 31, all students (residents and commuters) and all employees will undergo SARS-CoV-2 RT PCR testing upon their initial arrival on campus. (08/14/20 update)
  • After August 31, all students and employees will be tested every other week until the end of in-person classes (November 20). (08/14/20 update)

Q: Will I be required to be tested prior to arrival on campus?
A: All students will be required to provide the College with evidence of negative results from SARS-CoV-2 PCR testing. These results must be linked to a test that was performed within a maximum of 14 days prior to arrival on the Hartwick campus. All students (including those who live on campus and those who live off campus but will attend in-person classes) must present this evidence. For returning students who live off campus but will attend classes in person, testing must be performed on or later than August 17th, i.e. within a maximum of 14 days prior to the August 31 start of classes. For first-year students who live off campus but will attend classes in person, testing must be performed within a maximum of 14 days prior to the first day on campus (i.e. within a maximum of five days of arrival for any orientation activities prior to the first week of class.) (08/06/20 update)

Q: What if I have had the test within the 14-day period and do not have my test results before my return to campus?
A: Students unable to get test results done within the 14 day window must bring proof that the test was performed within the 14 day window and will have to quarantine (along with any others in their housing unit) until negative test results have been provided to the College. It is the student’s responsibility to notify their roommate of their need to quarantine. If you receive a positive test result, you will be required to leave campus. (08/13/20 updated)

Q: What if I have special circumstances about my ability to be tested?
A: If you have special circumstances about your ability to be tested, you must notify the Perrella Health Center by August 22 by emailing healthcenter@hartwick.edu . They will provide you with your next steps. (08/13/20 updated)

Q: Do I need to get tested if I have chosen to study remotely for the fall semester?
A: No. Only those students who will be on campus are required to be tested. (08/13/20 updated)

Q: What will happen if I have a positive screen or known exposure?
A: Employees and students will be required to be tested for COVID-19 and provide a negative test result before being permitted to resume face-to-face activities on campus.

Students who fail to comply will be subject to being placed on an administrative leave and required to leave campus.

Between 8:00 am and 5:00 pm Monday through Friday, a member of the Perrella Wellness Center will follow up with each individual who has a positive screen within two hours of receiving the alert. After 5:00 pm Monday through Friday and on weekends, the Student Experience professional staff will follow up with each individual who has a positive screen. Follow-up (at least two calls per day) will continue until COVID-19 test results are reported. Students will be required to self-quarantine until test results are available.

Employees will not be permitted to return to campus until test results are available.

The Director of the Perrella Wellness Center will notify the Otsego County Department of Health of any student or employee positive test results.

Contact Tracing

Q: How will contact tracing work at Hartwick College?
A: The Director of the Perrella Wellness Center will notify the Otsego County Department of Health of any student’s or employee’s positive test results. Contact Tracing will be conducted by the Otsego County Department of Health. Students and employees will be contacted by the Otsego County Department of Health and are expected to cooperate with the Department of Health personnel.

The Otsego County Department of Health will perform contact tracing subsequent to a positive test result. A member of the Healthy Campus Steering Committee and/or Case Manager will assist the Otsego County Health Department with notification of close contacts when requested. Confidentiality will be maintained as required by federal and state law and regulations.

Q: What is the protocol for students who test positive for COVID-19?
A: Students who test positive for COVID-19 will be:

  • Asked to return to their home if travel distance is three hours or less
  • Isolated on campus in a College-designated space if return home is not practical.
  • The College’s property at 37 Clinton Street in Oneonta as well as one wing of Smith Hall have been designated as isolation spaces. No other students will be admitted to these spaces.
  • Students who are isolated will be provided meals, linens, towels, and other supports as needed. A COVID-19 Hartwick College-assigned case manager will assist infected residential students with transport to the designated isolation space and with obtaining essential personal items from their primary residence. Transportation to/from necessary medical visits will be facilitated.

Q: What is the protocol for employees who test positive for COVID-19?
A: College employees who test positive for COVID-19 will be directed to isolate at home and notify their health-care provider.

Q: What will happen to students and employees with known exposure to a confirmed case or who have symptoms?
A: Students or employees with known exposure to a confirmed case, or who display COVID-like symptoms, will be required to self-quarantine.

  • Residential students will self-quarantine in their assigned rooms.
  • Nonresidential students will self-quarantine at home.
  • Employees will self-quarantine at home.

Students with known exposure to a confirmed case, or who display COVID-like symptoms, will be referred for a COVID-19 test and will be required to self-quarantine in their rooms until symptoms are gone. Residential Life will be notified (for residential and non-residential students) of self-quarantine.

Employees with known exposure to a confirmed case, or who display COVID-like symptoms, will be advised on the availability of testing and will not be permitted to return to campus-based work until symptoms are gone. Employees will notify their supervisors.

In all cases, the Otsego County Department of Health will conduct contact tracing. The Safe Campus Steering Committee, in cooperation with the Perrella Health & Wellness Center, will assist the Otsego County Health Department with contact tracing as requested.

Q: What will happen if there is a campus outbreak of COVID-19?
A: The College will work with the Otsego County Department of Health to determine if an outbreak has occurred. If an outbreak occurs, appropriate steps will be taken to further restrict social contact and control community spread and our response will be coordinated with state and local officials in responding to the outbreak. These steps may include:

  • Immediate return to remote instruction, with students remaining on campus or returning to their homes;
  • Immediate return to work from home;
  • All on-campus protocols will be reevaluated in light of the outbreak.

Campus-based Support

Q: Who should students and employees contact if they feel they are at a higher risk for infection and disease?
A: Any student or employee who feels that they are at a higher risk for infection and disease should make their concerns known as soon as possible.

  • Students should contact the Center for Student Success and Accessibility Services or the Perrella Wellness Center.
  • Employees should contact their supervisor and complete the Employee Remote Work Request Form if they would like to work remotely.

Q: Will students and employees receive mail and package delivery in the fall 2020 term?
A: Services for fall 2020 term:

  • Telephone: Requests for telephone service change or support should be directed to 607-431-4985 or email telecom@hartwick.edu. Students and employees are asked to make contact by phone or email and not to visit the Telecom Office except by prior arrangement.
  • US Postal Service mail will continue to be delivered to campus administrative and academic offices. Flat mail will be delivered to student mailboxes in Dewar. Students will pick up packages in the Clark Hall mailroom. Employee packages will be delivered to their offices.
  • Copy and print services will continue to be available on a drop-in basis. Students coming to the Copy Center in Clark Hall will be required to observe six-foot social distancing and wear a face covering.

Academic Instruction and Support

Q: I didn’t officially request remote learning this fall. Can I still attend class remotely, even if I’m on campus or a commuter?
A: Yes. In the first weeks of the semester, students are permitted to participate in their classes remotely, regardless of whether they are officially designated as remote learners. (09/01/20 update)

Q: With on-campus educational programs planned for the fall 2020 semester—if a change in COVID related circumstances requires a shift to remote learning, will tuition and fees be reduced?
A: The COVID-19/coronavirus pandemic continues to create risks and uncertainties associated with on-campus educational programs of colleges and universities. The potential continuing impacts of the pandemic are not fully foreseeable, and may impact the feasibility and/or structure of on-campus learning. The tuition rates charged by the College are not dependent on the format of the educational programs for which they are payable. Accordingly, if the College is required to alter the structure of its on-campus educational programs or transition students to remote learning models (in whole or in part) due to restrictions imposed by federal, state or local governmental authorities or applicable law, or if the College determines such action to be warranted in light of continuing or potential impacts of the COVID-19/coronavirus pandemic, no reduction or refund of tuition will be made based on the resulting changes to the programs in which students are enrolled. (7/15/20 Update)

Q: How will classes be offered in the fall 2020 term?
A: Classes will be structured to allow for concurrent in-person and distance education. This will help reduce in-person congregation and provide safe alternatives for students who are not comfortable returning to campus to participate in educational activities.

Q: How will faculty advise students and provide office hours?
A: Instructors will be available for office hours both in their offices on campus and remotely via Zoom. In-person and remote advising will continue in a mode agreed upon by advisor and advisee. Masks must be worn during in-person advising and social distancing observed.

Q: How will nursing instruction and clinicals occur in fall 2020?
A: The Hartwick College Nursing Program will adhere to the regulations set forth by NYSED and Hartwick’s clinical affiliates. The modes of clinical instruction in nursing will be shared with students and nursing instructors when determined.

Q: How will student teaching occur in fall 2020?
A: The Hartwick College Teacher Education Program (HTEP) will adhere to the regulations set forth by NYSED regarding Educator Preparation Programs (EPPs). The modes of student teaching will be shared with students and education program instructors when determined.

Q: How will students receive information technology support?
A: The College will make classroom modifications to support the technology needed for online and hybrid/blended instruction. The Technology Resource Center (TRC) will provide students with appropriate training in the use of all College supported instruction enabling technology. TRC will oversee the development of an Online Learning Induction Module to prepare students to learn successfully in the online mode.

Q: How will students access the library and support of instruction and learning?
A: The Stevens-German Library will be closed to the general public until further notice. Students and faculty may be permitted access as deemed necessary. Requests should be made to the Office of Academic Affairs. Reference Librarians will support remote learning by:

  • offering consultations via chat and email;
  • designing videos and LibGuides for library instruction; and
  • offering to digitize archival or reserve materials needed for courses.

As of August 31, 2020, students should visit the Library website for specific information and FAQ regarding access and services: https://www.hartwick.edu/library. (08/31/20 update)

Q: How will students access support from the Center for Student Success?
A: Professional staff in the Center for Student Success (CSS) will support student learning by:

  • offering consultations via chat, email, Navigate and phone; and
  • offering in-person consultation by appointment and mutual agreement.
  • In-person meeting participants will be required to wear masks and maintain six-foot social distancing.

Q: How will students access support from Accessibility Services?
A: Accessibility Services will work with instructors and TRC to assure that online instructional content will adhere to all ADA requirements. Accessibility Services will offer students:

  • consultations via chat, email, Navigate and phone
  • in-person consultation by appointment and mutual agreement

Q: How will students access the Bookstore?
A: The Hartwick College Bookstore will adhere to NY State guidelines for social distancing.

  • As appropriate, floor markings will be installed to indicate 6-foot distancing and must be observed.
  • Single-direction foot-traffic will be designated in some spaces and as appropriate. These traffic patterns will be clearly marked and must be observed.
  • Plexiglas sneeze guards will be installed at registers.

Employees and customers will be required to wear masks while in the store; signs will be posted with instructions about the requirement to wear masks.

Most merchandise is available for online ordering. Members of the Hartwick College community are encouraged to place orders online or via phone for curbside pick-up. Students are encouraged to pre-order textbooks. Textbooks will be available for curbside pick-up according to scheduled appointments during the busier, first weeks of the semester.

Q: How will students access information technology support services?
A: The Technology Resource Center (TRC) will conduct as much of its work as possible via electronic communications: phone calls, email, and Zoom. Students may contact the TRC by one of those modes of communication.

Q: How will international students complete their instruction during the fall 2020 term.
A: International students, as all students, who are unable or unwilling to return to campus will have the opportunity to complete their courses remotely. All students will be required to leave campus no later than noon on Saturday, November 21. The College will not provide housing between November 20 and the start of the next in-person academic term.

International students who have special concerns should contact the Office of Global Education & Service Learning at globaleducation@hartwick.edu by August 1 2020.

Student Campus Life

Health Care

Q: How can students make appointments to address health needs?
A: Students are asked to use telemedicine services through Healthiest You before scheduling appointments and when possible . Students must make an appointment to use Wellness Center services. Appointments can be made at 607-431-4120. Routine health needs will be scheduled in blocks to avoid community spread of COVID-19. Some routine services may be referred to off-campus providers. Students with active illness will be referred directly to off-campus providers.

Q: How can students make appointments to address emotional support, mental health, and counseling needs?
A: Personal Counseling appointments will be offered remotely for the fall of 2020. Personal Counseling appointments can be made by contacting 607-431-4120. Psychiatric Nurse Practitioner appointments will be offered remotely for the fall of 2020. Psychiatric Nurse Practitioner appointments can be made by contacting 607-431-4120.

Student Employment

Q: How will student employment function in the fall 2020 term?
A: Students who are eligible to work on campus and who are hired for employment will be required to adhere to all required health and safety policies and practices, including, but not limited to, wearing of a face covering, maintaining social distance, and proper and frequent handwashing. Student workers who become ill, who believe that they are ill, or who believe that they have been in contact with a person who is COVID-19 positive must notify their supervisor. When possible, student employment responsibilities should be completed remotely.

Return to Residential Housing and Dining

Q: If I am coming from out of state, will I need to quarantine when I get to campus? What are the implications for roommates?
A: If you are coming from a state that is on New York State’s list of Restricted States, you along with any other students living in your residence room or unit will be required to quarantine for 14 days after the latest arrival of any student in your residential unit. (7/17/20 update)

Q: Where will students be able to hang out together?
A:
Common spaces in non-residential buildings will be available for students to gather informally during the day and into the evening. The spaces include the Library, Clark Hall lobby, Golisano 2nd and 3rd-floor center lobbies and study rooms; Johnstone Science Center 2nd, 3rd and 4th-floor lobbies; Anderson Center for the Arts common areas; Dewar Stack Lounge and 3rd-floor Info Desk Lounge. These spaces will have posted notices saying what the allowable capacity is under COVID-19 social distancing rules. At the beginning of the semester, common areas in the residences must not be used as gathering places. The College will assess the health status on campus after three weeks and will announce on September 21st whether the restriction on residence hall common spaces can be lifted. Masks must be worn in common areas. (7/17/20 update)

Q: What will be the student resident move-in process work?
A: There will be a controlled resident student “move-in” process that will:

  • limit the number of students moving in to any one space at a time;
  • limit the number of helpers assisting with move-in;
  • extend the period of move-in
  • allow for sanitization between move-in times and
  • be staggered between the floors within buildings

During move-in students and families are expected to wear face coverings and follow social distancing guidelines. Students or family members without face coverings will not be permitted in the residence halls and will be required to remain in their vehicles and/or leave the campus.

Q: What are the expectations for student residents in their residence hall?
A: Students and staff will wear face coverings and maintain all appropriate social distancing guidelines when outside their own room. Students who do not adhere to the established protocols will be placed on administrative leave and required to leave campus.

  • Daily screening and temperature checks will be required of all students living in residence halls and all students who commute to campus.
  • Traffic flow within each residential building will be clearly marked to indicate entrances and exits from the building.
  • All students must comply with designated foot traffic directions.
  • Common spaces such as lounges, study areas, and kitchens will be available for student use. The number of students in the space will be limited based on the size of the space. Signage indicating occupancy and reminders to keep social distance will be posted in each space.
  • Only students who live in each room may be in the room; visitors in individual rooms are not allowed. (07/10/20 update)

Q: What are expectations for vacating the residence halls at the end of the fall 2020 term?
A: Based on the fall academic calendar, students will leave the campus no later than noon on Saturday November 21, 2020 and will not return to campus until the next term of in-person instruction begins. Students will not be allowed to remain in the residence hall from the period November 21 2020 and the beginning of the next in-person, residential term. Due to the uncertainty associated with COVID-19, students will be asked to remove all valuables and items necessary for the period that begins November 21.

Q: What will be the dining modifications for the fall 2020 term?
A: Modifications include:

  • One-way entrance and one-way exit foot-traffic patterns have been established in the main dining facility and in the convenience store/grill location.
  • All self-service stations have been eliminated in the main dining area. All meals will be served meals.
  • Pre-packaged flatware, napkins and condiments and single use plate ware will be used.
  • Online ordering has been established for take-out and grocery store ordering through a Blackboard POS update. Information on online ordering will be provided as soon as the system is updated.
  • A Meals To-Go kiosk station has been established in the Johnstone Science Center to provide a food and beverage service option that reduces the need for students and employees to travel across campus for dining.
  • Occupancy in each dining area will be limited based on state guidance.
  • All dining facilities will be cashless.
  • Six-foot distance markers will be placed around dining food stations and all diners are expected to comply with these demarcations

Athletic Teams, Events and Fitness Facilities

Q: Why have fall sports in the Empire 8 been postponed?
A: The continued evolution of the virus has presented significant new challenges to safe athletics competition. As such, the Empire 8 Presidents Council unanimously voted to postpone all fall sport competitions. (7/15/20 update)

Q: Which sports have been postponed?
A: Men’s and women’s cross country, field hockey, football, men’s golf, men’s and women’s soccer, women’s tennis and women’s volleyball.(7/15/20 update)

Q: Will practice, team meetings and other gatherings still continue?
A: Individual Empire 8 institutions continue to have the ability to engage in athletic-related activity this fall to provide beneficial opportunities for their student-athletes and teams in accordance with local health policy. Hartwick College is currently looking into the possibilities of these opportunities. Hartwick College will determine, after a careful review of NCAA, CDC, and NY State guidelines, if it is safe for athletic teams to practice or train together. (7/15/20 update)

Q: Will the Empire 8 conference have a fall regular season and tournament? When?
A: The Empire 8 is committed to providing all fall student-athletes with a meaningful conference regular season and championship tournament experience in the spring of 2021 provided it is safe to do so. The conference is currently developing models and conference schedules to prepare for a successful experience. The health and wellness of our student-athletes and our campus communities will continue to be a top priority as we finalize those plans. (7/15/20 update)

Q: What will happen to winter sports? Spring sports?
A: Decisions surrounding winter sports competition will be made a later time. We will continue to provide updates as information becomes available. Hartwick winter sports are swimming and diving, basketball, and indoor track and field. The Spring athletic season will be closely considered as time progresses. (7/15/20 update)

Q: How were student athletes made aware of this news?
A: Our athletic coaches were in contact with our student athletes starting at 7 p.m. on Wednesday, July 15, 2020. (7/15/20 update)

Q: How will this impact player eligibility?
A: Division III student-athletes will not be charged with participation for the 2020-21 season if their team can complete only 50% or less of the sport’s maximum contests/dates of competition due to the ongoing impact of the COVID-19 pandemic. (7/15/20 update)

Q: Will fans be allowed to attend athletic events?
A: Hartwick’s athletic conference, the Empire 8, will defer to institutional policies on fan attendance at competitions. Until further notice, no spectators will be permitted to attend athletic events. The approach to fan attendance will be reevaluated periodically and changes will be made as appropriate. (07/22/20 update)

Q: Will there be access to the Locker rooms in the fall 2020 term?
A: Locker rooms will be closed to student athletics during Phase 1 of the NCAA guidelines. When reopened, locker room use will comply with required social distancing protocols and cleaning protocols. Until the College has reached Phase 3 of the NCAA guidance for competition, there will be no access by visiting teams in Hartwick locker rooms. If competitions are allowed to resume, locker room access will be determined on a sport-by-sport basis.

  • Officials will not have access to locker rooms
  • Officials will report directly to the venue in which they will officiate
  • Any exceptions that are deemed necessary will be made with the approval of the Athletic Director and will be made on a case-by-case basis. 

Q: Will athletic training occur in the fall 2020 term?
A: The use of all athletic training facilities will adhere to Department of Health requirements. Satellite training rooms will be established to help manage and reduce density and traffic flow.

  • A staggered schedule will assist with the scheduling of the athletic training staff.
  • Athletic training rooms will be supplied with appropriate PPE that will be used under the supervision of Athletic Trainers.
  • Personal Protective Equipment will be used as required to protect student and professional staff. Signage to educate and encourage safety precautions will be posted prior to the re-opening of the semester.

Q: Will the recreation and fitness facilities be open in the fall 2020 term?
A: New York State has not yet authorized gyms to reopen, and until this authorization is granted, Hartwick’s recreation and fitness facilities will remain closed. When New York State does grant permission for gyms to reopen, all recreation and fitness facilities will be open to students and employees only until further notice. At that time, Hartwick students may use recreational facilities under restricted conditions: (08/11/20 update)

  • A use plan will be established and provided to the Hartwick community via email;
  • Number of participants admitted to a recreational space will be limited; and
  • Use will be closely monitored to assure compliance with all social distance requirements.

Student Gatherings on Campus and on the Pine Lake Environmental Campus

Q: Are students allowed to gather in face-to-face meetings on campus?
A: Until further notice, student groups (clubs, associations, etc.) will meet through remote means only. When in-person meetings are permitted, limits to the size of gatherings will be imposed to comply with State and federal guidelines.

  • Specific employees and/or students will be assigned to oversee engagement opportunities to ensure adequate support and assure that proper social distancing and protocols are followed.
  • Event organizers expecting a high number of potential attendees will develop and employ a fair registration process that will provide equal access to all who are interested in the event. Event organizers will be responsible for admitting only the number of participants allowed in accordance with Federal, State and College guidelines.
  • In-person event proposals and registrations must include specific logistics related to social distancing, sanitation, and alternative access.
  • All in-person events must offer remote-engagement opportunities or similar quality.
  • Event organizers must ensure privacy and safety for all virtual events by requiring moderators.
  • Event organizers must utilize the Presence online calendar system that supports room reservations, facilities, media, and catering requests that connect to our current engagement software.

College-sponsored Events

Q: Will Hartwick host public or alumni events in the fall 2020 term?
A: Hartwick College will adhere to New York state requirements and CDC guidance on when and if gatherings are permitted and the size limitations of those gatherings. When gatherings are permitted, traditionally larger scale admissions and advancement events may be offered in smaller group settings.

  • Individual visits will be encouraged.
  • Virtual events are being expanded.

College-sponsored Travel

Q: What about College-sponsored travel?
A: College-sponsored (funded, unfunded) travel (for students and all employees) is suspended. College-funded travel will remain suspended until further notice. When College-sponsored travel resumes, approval of travel will be made based on a travel risk assessment of the area being traveled to. Employees will be given safety measures to review prior to and after return to the campus.

Campus Plan for Curtailment or Closure

The College is prepared for an orderly further curtailment of activities or closure if needed due to a resurgence of COVID-19 infections. The College may choose to close, or closing may be mandated by State or local authorities. Based upon campus conditions and/or conditions in the surrounding area.

Q: What will be the criteria for curtailment or closure?
A: The College will work with the Otsego County Department of Health to determine if an outbreak has occurred and if closing is required. If an outbreak occurs, appropriate steps will be taken to further restrict social contact and control community spread and our response will be coordinated with state and local officials in responding to the outbreak. These steps may include:

  • Immediate return to remote instruction, with students remaining on campus or returning to their homes;
  • Immediate return to work from home;

All on-campus protocols will be reevaluated in light of the outbreak. An outbreak may result in immediate curtailment of activities or closure. A governmental directive to close based on overall public health considerations or other criteria.

Q: What will be the process for students leaving campus in the instance of closure?
A: Students whose homes are within three hours travel from the campus will be instructed to return home within 48 hours. Students with homes farther than three hours travel will be instructed to return home at the earliest time for which they can make travel arrangements. Students who are unable to return home will be accommodated on campus. Those students will need to apply for permission to stay on campus via an online form that will be made available. The policy “Stewardship of Student Possessions” will guide the handling and storage of possessions students leave in their rooms.


Continue to use the Families Gateway for usual links to offices and services.  Specifics on their operations are provided on office and department webpages.

For information specific to the Coronavirus and an archive of College communications since March 1, 2020, visit the archive.

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