Voice Mail

To access your voice mailbox, check your messages, or send a message:

To access your voice mailbox directly from your office extension number:

  • Press the voice mail key on your telephone, or dial 7900
  • Enter your password when prompted
  • You will be directed to the mailbox MAIN MENU

From another campus extension or from off campus:

  • Dial 7900
  • When the system answers, press the * key
  • Enter your mailbox number (your 4-digit extension number) followed by *
  • Enter your password when prompted
  • To enter your voice mailbox from off-campus, Dial 431-7900 (607 area code when needed)

Voice Mailbox Main Menu:

  • Press 7 (P) to Play messages
  • Press 6 (M) to Make a new message
  • Press 8 (U) for User Options
  • Press 4 (G) for Greetings
  • Press 4 again for Extended Absence Greeting Option
  • Press 2 (C) for Conditional Greetings (Busy, Away from desk)
  • Press 7 (P) for Primary Greeting
  • Press 6 (N) for Name
  • Press 7 (P) for Password
  • Press 9 to Save/Send and Exit

Playback controls (while listening to message):

  • Press # to fast-forward the message 5 seconds
  • Press * to rewind the message 5 seconds

After-message options (when the message is finished playing):

  • Press 7 (R) to Replay message
  • Press 2 (A) to Answer the message
  • Press 4 to Forward to another user
  • Press 5 (K) to Keep the message
  • Press 3 (D) to Delete the message

Sending Messages:

  • At the main menu, press 6 (M) to make a new message
  • Enter the recipient’s 4-digit mailbox/extension number
  • After hearing the name and tone, you may record your message
  • Press # when finished recording
  • Press 7 (R) to Review your message
  • Press 2 (A) to Append to your message
  • Press 3 (D) to Discard and re-record your message
  • Press 9 to Send the message

Transfer a caller to a voice mailbox number without ringing the extension number:

  • Press the Transfer button on your desk telephone
  • Dial 7900
  • Press * to the Main Menu
  • Enter the 4-digit destination voice mailbox number
  • Hang up to release the call
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