Success Coaches

Hartwick College Campus Yager Hall
From day one, you’re matched with a Success Coach to lead your personal Guidance Team.

This is your key partner in adjusting to college, connecting with campus resources, and moving into your future.

Working with your success coach, you will:

  • Be paired with a non-judgemental advocate who will provide honest feedback and help you learn how to hold yourself and others accountable
  • Develop action plans to meet your educational and personal goals
  • Find opportunities to maximize your FlightPath
  • Get support when finding solutions to challenges
  • Get invited to personalized workshops and events to meet your needs
  • Be connected to resources on campus
  • Receive support regarding: time management, conflict resolution, organization, self-care and, study skills
  • Gain access to helpful resources on Hartlink 

Meet Your Success Coaches

Serafina Dixion
Serafina Dixon

Office: Golisano Hall 122
Phone: 607-431-4929

Serafina is excited to help each and every student she works with find their passion while on their flight path. Serafina hopes to help students learn the power of their mindset, share the life lessons she has learned throughout her own college and life journey, and provide individualized mentoring and support based on student’s needs. Serafina graduated from SUNY Brockport in 2017 and then spent two years teaching elementary students before joining us at Hartwick College. She plans to graduate with her master’s degree from SUNY at Buffalo State in multidisciplinary studies in educational technology and adult education in May 2020. Her favorite spot on campus is the Stack Lounge Patio of Dewar Union. 

Click here to schedule a meeting with Serafina through Navigate. 


Patrick Gosier
Patrick (Pat) Gosier

Office: Golisano Hall 130
Phone: 607-431-4933

Pat grew up in the Mohawk Valley and graduated from SUNY Brockport as a transfer student with a degree in psychology and minor in criminal justice in 2014 . Since then he has been assisting students along their educational pursuit in roles at the high school and college level. Pat has his master’s degree in higher education from UNC Wilmington and is passionate about underrepresented students getting their degrees. He believes in empowering students to make the most of the opportunities in front of them and the uniqueness each student possesses. Pat enjoys kayaking, fishing, watching sports, and gaming in his free time. His favorite spot on campus is the 3rd Floor Golisano Hall Lobby.

Click here to schedule a meeting with Pat through Navigate. 

Swoop Hartwick College Mascot
Gianpaolo Licata

Office: Golisano Hall 124
Phone: 607-431-4914

Gianpaolo joins Hartwick College as a Student Success Coach. The California native comes to us from King’s College where he served as a Graduate Assistant in Athletics, working with their academic support services and coaching the throwing events for the track and field team while earning his master’s degree of education in curriculum and instruction. Prior to King’s, Gianpaolo spent over a decade working in tech, education and coaching at the secondary and collegiate level. In this work, Gianpaolo saw the importance of support services in the development of students. This inspired him to take a role that would help him support and foster growth in students during such an important time in their lives. When not at work, Gianpaolo enjoys coaching, hiking, working out, cooking and spending time with his family. His favorite spot on campus is Frisbee Field.

Click here to schedule a meeting with Gianpaolo through Navigate. 

Karmyn Ramirez
Karmyn (Car-Mean) Ramirez

Office: Golisano Hall 118
Phone: 607-431-4931

Karmyn is joining Hartwick College as a new Student Success Coach. Karmyn attended Montclair State University in New Jersey where she studied gender, sexuality, and women’s studies, LGBTQ+ studies, and sociology. She attended Slippery Rock University in Pennsylvania where she received her Master of Arts in Student Affairs in Higher Education. Karmyn is extremely passionate about supporting students as they navigate college and has dedicated her professional career to student support, leadership, and social justice. Karmyn loves being creative, listening to Broadway musicals, and spending time with her Tabby Cat–Calliope. She enjoys taking in the view from her favorite spot on campus in front of Bresee Hall.

Click here to schedule a meeting with Karmyn through Navigate. 


Your Success Coach will connect you with helpful individualized resources based on your needs and goals. For all of our resources and documents log-in to Hartlink. Check out the Hartwick webpages below for answers to commonly asked questions. 

In addition to supporting you, your Success Coach will help you connect with the following offices to provide you with more specialized support:

  • Registrar’s Office: Can answer questions about course registration, transcripts, enrollment/degree verification, degree audits, transfer course equivalencies and awarding degrees.
  • Counseling Center: Our counseling services are free of charge to all current part- and full-time Hartwick College students.
  • Campus Involvement: Get in touch with the Student Engagement team to get connected to clubs, organizations, and events on campus
  • Academic Support: Tutoring is free and available to every student – Sign-up through Navigate
  • Financial Aid Office: Connect with our financial aid counselors to discuss financial concerns and questions 
  • Career Development: Prepare for upcoming interviews, ask application questions, learn about internship opportunities and meet with a career coach. 
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