CSS Staff

Here at CSS, we work with you on your transition to college life.

We offer quality programs and services like tutoring, progressive instruction, exploratory advisement, and learning support services to help you make the most of your time at Hartwick. We invite you to stop by the Center to meet and get to know us. 

Kim Yousey-Elsener, Dean of Retention

Ann-Lis Glenn, Associate Director of First Year Experience
Ann-Lis Glenn brings a positive spirit when working with new students. She serves as one of the primary contacts for transfer students, teaching Transfer Transitions 101. She works with faculty, staff and students from across the college overseeing ‘Wick 101 instructor and peer leader training and new student communications.

Erin Braselmann, Director of AccessAbility Services
Erin Braselmann combines her teaching, tutoring, and mentoring experience to enthusiastically engage students in taking ownership for their college experiences. An advocate for higher education, Erin is dedicated to promoting access to the college environment and decreasing the barriers that exist toward this end. She works one-on-one with eligible students to provide learning accommodations.

Joseph J. Ficano, Coordinator of Academic and Pre-Professional Advising

Lara Sanford, Assistant Learning Specialist

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