COVID-19 Update Archive

Campus updates on the coronavirus (COVID-19) will appear in this archive.

March 23, 2020: 7:50 a.m. Notice: IT Update RE: Remote Work Services & Resources

Contacts and Services

The IT staff will be working from home for the normal hours of 9:00 a.m. to 5:00 p.m..

The ways to reach us:

Our on-campus phone numbers will ring now at our homes (via some technical magic; that is not by “forwarding”).

The Copy/Mail Center in Clark will be open 9:00 to 5:00 for at least M and Tu this week. We might have more limited daily hours after that. We are now assessing the expected need for services. We are also training a new employee, Tim Corbett, this week. Facilities has graciously loaned us some time from Wayne Sperry, who is experienced with the mail and packages-handling procedures.

Special Resources

The IT webpages have been supplemented by new resource listing and instructions. So far, these are mostly directed to faculty, but they do include instructions for Zoom, which is being used extensively now in administrative offices. Some links: “Teaching Effectively in Times of Disruption: “Remote Learning Resources” “Getting Started with Zoom” How to join or host a Zoom session


If you are having problems in trying to connect to Hartwick Gmail, D2L, or a shared drive such as Einstein, please check first whether you are able to reach any website–doesn’t matter which one. After that, do contact us for assistance.

The only College system login that requires a VPN connection is Colleague. If you do not already have VPN set up, please contact us.

And, because we have had so many questions: if you want to use Zoom please know that Basic Zoom, for which we have unlimited licenses, will allow you to connect with up to 100 people at a time. The only significant difference between Basic Zoom and the “Pro” version is that “Basic” is limited to 40 minutes per session. There is a count-down timer on the screen, so you will have notice before 40 minutes. You can connect again after a few minutes’ wait. We have assigned most of the Pro licenses (we have 40) to academic departments. We are keeping the others in reserve and will assign those as needed.

Voicemail Reminder: if the phone at your College desk rings and the caller leaves a voicemail message, you will get a notice in your email within a few minutes. From that email, you will be able to listen to the message.

To communicate with Hartwick colleagues, please use email. If you have someone’s cell phone number and have a prior indication that they are OK with you calling or texting, that is good also.

Tasks and Time Reporting Matrix (Note: the referenced matrix sheet is not included in this notice.  Check your individual email to download.)

You will find attached to this email a slightly revised version of the matrix the President sent last week. Here are some instructions on how to use it:

  1. Keep a copy of it as a template to use each week.
  2. Each week, make a copy of that template. Rename the copied file with your name and some notation of the date for the week. Example: TomWargerMarch23.
  3. Working in the freshly renamed copy, enter each day’s information. At the end of the week, Email it to your supervisor.
  4. Repeat this process each week.

If you are not familiar with Google Sheets (their version of Excel), don’t worry. Just type your info into the blue-outlined cells. Google saves your work every few seconds. So, you can just leave it or close the window when you are finished.

As with everything else, if you run into a problem, please contact IT.

March 20, 2020: 4:04 p.m. Notice: All Employees Except Essential Will Work Remotely

Hartwick College’s first priority is the health and welfare of our students, employees, and other members of our community. Hartwick College employees should now be transitioning to work remotely.

Based upon today’s Executive Order by Governor Cuomo indicating the need for a 100% workforce reduction for non-essential businesses, all employees should work remotely after 8:00 p.m. on Sunday, March 22, 2020. Only essential employees who have VP approval will be allowed on campus until further notice. Your VP will email you if your request is approved.

This message supersedes any prior approval received by your supervisor. If you are not certain if you are an essential employee, please speak to your VP right away.

Thank you for your continued support to keep our work environment safe during this difficult time.

March 20, 2020: 9:30 a.m.: Free E-Textbook Rentals through the End of Spring Term

In response to the disruption caused by the COVID-19 pandemic, a group of academic publishers and campus retailers have started a program called VitalSource Helps, which will provide free e-textbook rentals through the end of Spring Term.

To take advantage of this opportunity, please go to this link:

Once there, you will need to create a VitalSource account using your Hartwick email address. When the account is set up and you log in, you will be able to search to see if your assigned textbooks are available to you as e-books through this program. Please note: free rentals are limited to a total of 7 e-books.

If you have any questions regarding this program, or any other questions regarding access to materials, please contact David Heyduk, Library Manager, at or 607-431-4459.

March 19, 2020: 2:46 p.m. Transitioning Employees to Work Remotely

Dear Faculty and Staff,

The College is in the process of transitioning employees to work remotely. The Strategic Response Team has now decided that any employee who thinks that it is necessary to work on campus must get approval from their supervisor to do so.

If you think it is essential to work on campus, please complete this form and obtain the approval from your supervisor no later than Friday, March 20. If you do not obtain approval to work on campus, effective March 23, your work will be done remotely.

Thank you for taking these necessary precautions to minimize risk for yourself and for others.

The Strategic Response Team

March 19, 2020: 2:22 p.m.: Residence Halls No Longer Accessible

Due to the escalation and the constantly changing dynamics of COVID-19, we are writing to advise you that effective immediately our residence halls including (townhouses, apartments, and Pine Lake) are no longer accessible.

This announcement supersedes the message of March 17, 2020 where you were advised that you had until March 28, 2020 to collect your belongings. Your personal belongings that are currently in your residential space will be safe and secure as room and all exterior doors are locked. Your swipe cards will be deactivated and the locks on the front doors of the town houses will be changed. All campus cameras will also be monitoring campus spaces.

If you are currently on campus, you will need to meet with a member of the residence life staff by 5:00 p.m. on Thursday, March 19, 2020, in order to maintain access. We are requesting that you come to the 4th floor of Dewar prior to 5:00 p.m. today.

We wish you and your family good health in the days to come and please know that we are all here to support you remotely.

If you have questions, or concerns regarding this update please contact Dr. Cary Dresher, Assistant Vice President for Student Experience at, or 607-431-4532.

The Residential Life Staff

March 19, 2020: 11:20 a.m.Telephone Forwarding Policy

The College’s phone system is designed to meet the needs of routine operations when we are all on campus. For that reason, it has a limit on how many off-campus connections it can handle at any moment. Each forwarded phone uses one of those connections.

Therefore, we need to reduce the number of forwarded phones.

  1. Office managers and supervisors need to determine which staff members must be able to take phone calls immediately as they ring. Only those phones should be forwarded to off-campus phones.
  2. All the other desk phones should be left in normal mode. Incoming calls will go to voicemail, which then sends an email notification with a link to the recorded message.
  3. Everyone working from home should monitor email continually during business hours.
  4. For routine communication among staff working at home, we should use email, cell phone calls or text messages.

March 18, 2020 10:30 a.m. Remote Work Activities Management

Memo from President Drugovich

March 17, 2020 7:20 p.m. Important Update to Hartwick Students: Spring Semester 2020

Dear Hartwick Student,

There have been many important developments over the last week. We have seen state governments, and specifically New York State, take extraordinary steps to help decrease the spread of the COVID-19 virus. For example, just yesterday the NYS Governor announced that no more than 50 people may now gather in recreational and social gatherings, all restaurants must move to a take-out only format (including College food services), and all movie theaters and gyms are closed. Broadway theaters and school districts are closed, and most civic events have been cancelled.

The Governor is taking these steps to limit the risk of person-to-person transfer of the COVID-19 virus. This is an important step to reduce the likelihood of a dramatic spike in the number of acute cases that might, in turn, place exceptional pressure on the health care system.

No one knows how long these social distancing steps will be necessary. However, given the amount and nature of governmental decision making over the last week, and the importance of protecting the members of our Hartwick community, we have decided that Hartwick will complete the remainder of the spring 2020 semester through remote instruction only.

We make this announcement now so that you can make your plans to return to your home after spring break. Even though there is no current ban on domestic travel, we cannot be sure that this will not be put into place by governmental authorities in the future, so we think that the timing of this decision is important.

Even though course instruction will be conducted remotely for the remainder of the spring semester, we will wait until later this spring to make a final decision on Commencement. If we are allowed to do so, we would like to have the Commencement Celebration as scheduled on May 16. Developments over the next few weeks will provide us guidance on whether this will be possible. We will communicate with you no later than April 10 with a final decision on whether we will hold the ceremony on Elmore Field as planned.

Student Next Steps

• You have likely already been contacted by your faculty members about your connectivity capabilities. Please ensure that you have informed your faculty of your ability to use the internet while residing at home.

• Please plan to return to campus to collect your personal belongings. You may return to campus to retrieve your belongings between March 18 and March 28. If you are not able to retrieve your belongings during this time you should contact Residential Life by emailing to make alternative arrangements. To ease your transition, secure, on-campus storage will be available for most some of your larger belongings if you choose to leave them at Hartwick over the summer. They can be stored safely in Binder until you return in the fall. Please fill out this form to let us know when you will return for your belongings and whether you will want to leave your belongings here for the summer after you have packed them.

• You may have been given permission by VP McGrath to return after Spring Break. Given the events of the last week we will be able to offer on-campus housing only to those who have the most pressing need to reside here. If you believe that you must return to/or remain on campus, please reaffirm this need to VP McGrath by completing this form.

The Hartwick community has always done its best to support the needs of our larger community. At this time when the public health of the country requires that we change our plans in very significant ways, we thank you for caring for and supporting one another.

With best wishes,

The Hartwick College Strategic Response Team

March 16, 2020: 11:59 a.m. Navigate Virtual Tutoring Services Provided by CSS

Good afternoon,

Tutoring services provided by the Center for Student Success (CSS) will continue through virtual means as long as at a distance classes are being implemented. All tutoring is moving to appointment-based, virtual sessions. There will be no drop in, in-person tutoring services until further notice.

Students can make appointments for tutoring through Navigate as they have been doing this semester. (Read the instructions to do so here.)

A confirmation email will be sent from CSS confirming the appointment and the Zoom conference call information to the student and peer tutor after the appointment is scheduled. Zoom conference calls are also able to support video chat and phone calls.

Questions should be directed to Paige Stone, Director of Academic Support.

Paige Stone, Director of Academic Support

For answers to frequently asked questions about Hartwick’s response to COVID-19, please visit

March 13, 2020: 4:00 p.m. Message from President Drugovich

Dear member of our Hartwick community,

I have had many conversations with students over these past few days about the College’s decision to protect our community by converting to remote instruction as of March 23. These conversations have been moving, and heart-tugging. Students are grateful for the plan, and understand why it is best, but they are also concerned for one another and our employees, saddened about the need to be away, and anxious about the personal impact of COVID-19.

It is true that we often most appreciate what we have when we are separated from it. Even though classes will continue, students are already missing the spring events they were anticipating celebrating together.

I feel the same way. And I know that the employees at Hartwick join me in wishing that there was some magic way to bring all of our plans for our vibrant community back into focus. But for now, we must all wait and hope that we can see one another very soon.

I want to thank all of our faculty for your remarkable commitment to the continued delivery of this amazing Hartwick education. Brava and bravo for all that you have done, and will do, to support our students as they continue their semester’s work from afar.

Our professional employees and our Aramark partners have displayed a truly impressive dedication to service and caring. I am proud to work with each of you.

Hartwick students are the best. Your thoughtfulness and compassion are inspiring. I look forward to the day that we can reopen our physical campus and resume the learning and living experience that we have all come to understand is our Hartwick.

Enjoy your break. Wash your hands. And, if you have one (so many Hawks do!) give your dog or cat an extra hug. They will love it, and so will you.

See you soon.
President Drugovich

March 12, 2020: COVID-19 Update 7:58 p.m. Hartwick Posts FAQ for COVID-19

The Hartwick College COVID-19 web page has a new Frequently Asked Questions page for students and families, faculty and staff, prospective students and families, and vendors and partners. This site will be updated as often as possible. 

March 12, 2020: COVID-19 Update 4:23 p.m. Library Update for Students
Current library books checked out

You are welcome to bring them with you when you depart campus, regardless of the due date. The library will extend all due dates for books until after the end of the term.

If in-person classes do not resume, you may return your books when you return to campus in the fall. If you are graduating or will not be returning to Hartwick in the fall, we ask that you ship the books back to the Library at your earliest convenience, and you will be reimbursed for the cost.

If you would like to check out a book from our collection while you are off-campus, you may contact us directly, and we will check the materials out in your name and ship them to your location free of charge.

Current Interlibrary loan books checked out
If the due date is near and you don’t need to renew, please return the books to the Interlibrary Loan office before you leave campus. Otherwise, you are welcome to take the books with you off-campus.

Please ship the books back to the Interlibrary Loan office in advance of the due date. As with our library books, you will be reimbursed for shipping costs or provided a prepaid return envelope.

You are welcome to continue making Interlibrary Loan requests for books. After their arrival on campus, we will ship them to you free of charge.

Please feel free to contact me if you have any questions.


David Heyduk, M.L.I.S.
Manager of the Library
Stevens-German Library
Hartwick College

March 11, 2020: 8:00 p.m. Important Message from President Margaret L. Drugovich on Hartwick College’s Response to COVID-19

Hartwick College is fully committed to high-quality instruction. We are equally committed to supporting our students and employees. Even though there are no suspected or confirmed cases of COVID-19 at Hartwick at this time, all indications are that the illness will continue its spread across the country.

As such, please note that, in order to support our community, this is the plan for the remainder of the semester:

I. Classes for the remainder of this week (March 11-13) will continue as planned. All events will be conducted except as noted in our communication of March 9.

II. Hartwick faculty will continue spring 2020 instruction through remote instruction only beginning March 23. Faculty will make the determination on the remote instruction approach for each class. Faculty will communicate with students in each class before March 23 with details about how courses will be conducted. Until further notice, there will be no in-person instruction.

III. Students should remove all instruction related materials and any belongings that you might need for the foreseeable future by 5PM on Sunday March 22. After March 22 you will not be permitted to return to campus until such time that the College resumes normal in-person instruction, or another arrangement is made.

IV. Effective March 20 at 5PM, all campus-based activities, including athletic competitions and training, are suspended until further notice.

V. Students who have an extraordinary circumstance and need to remain on, or have access to, campus beyond March 22 should complete this form by 5PM on Wednesday March 18. Students with questions about this process may contact VP Karen McGrath at

VI. The College will reevaluate the circumstances of the spread of the COVID-19 on a daily basis and will communicate with all members of our community no later than March 31 about whether resumption of in-person instruction will be possible.

I thank the Strategic Response Team for their assistance in creating this plan. Further communication to faculty and professional staff will be forthcoming.

Even though Hartwick faculty, staff and students prize the rich, residential experience of our campus, our first priority must be the welfare of individual community members. With your support and cooperation, all members of our community will get through the COVID-19 experience and return to resume our normal Hartwick experience. We look forward to that time.

Margaret L. Drugovich


March 9, 2020: COVID-19 Update 6:57 p.m. Notice: Alternative Work Arrangements

Hartwick College’s first priority is the health and welfare of our students, faculty, staff and other members of our community. At this time, there are no suspected or confirmed cases of COVID-19 at Hartwick College.

Even still, because circumstances are changing rapidly, Hartwick College is anticipating the need for alternative, remote work arrangements.

For faculty and staff who have a concern about an underlying health condition that might make you more vulnerable to contracting COVID-19, Hartwick College may give you the option to conduct your work from home.

  • Faculty who feel they need to conduct their coursework online should contact the Provost’s office to obtain approval.
  • Staff should obtain approval in advance from your Vice President.

Employees who are permitted to work from home may be given alternative work assignments.

Thank you for supporting one another and our students.

March 9, 2020: COVID-19 Update 3:58 p.m. Notice: Travel, Events and Post-Break Instruction

Hartwick College’s first priority is the health and welfare of our students, employees, and other members of our community. At this time, there are no suspected or confirmed cases of COVID-19 at Hartwick College.

Circumstances pertaining to COVID-19 are changing very quickly. Until further notice, Hartwick College is suspending the following travel:

  • Nonessential college-sponsored group travel for faculty, staff and students; and
  • Nonessential college-sponsored individual travel for faculty, staff and students.
  • All college-sponsored essential travel must be approved in advance by your Vice President.

We are urging anyone who is planning to travel internationally for personal reasons to refrain from doing so. Please consult the Centers for Disease Control CDC travel advice prior to returning to campus.

On-campus events that are scheduled for this week will be held as planned. Hartwick College will not participate in any non-conference athletic competitions this week or next week.

We are not encouraging students to stay on campus during spring break if they have made plans to leave campus.

Please continue to monitor communications from this email address. It is your responsibility to monitor these communications about how Hartwick will continue to respond to COVID-19.

As circumstances require, we may choose to move to online instruction through various modalities after Spring Break. We will conduct training sessions for faculty in the event that we must move to online instruction. Faculty will be contacted by the Provost’s office about the time, date and location of these training sessions.

Self-care is very important to protect yourself and others from all viruses.

  • Wash your hands often.
  • Do not touch your face.
  • Practice social distancing when around others.

March 9, 2020: COVID-19 Update 7:54 a.m.

Hartwick College’s first priority is the health and welfare of our students, employees, and other members of our community. Please read the attached update about the Coronavirus COVID 19. The College will continue to monitor information and share that information with you as it becomes available.

(Attachment content)

The Coronavirus: What you need to know

What is coronavirus disease 2019 (COVID-19)
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

The first case of COVID-19 in the United States was reported on January 21, 2020. The current count of cases is available on the CDC’s webpage:

At this time, the immediate health risk from COVID-19 is considered low for most of the U.S.

How does COVID-19 spread?
The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. For more information visit

What are the symptoms of COVID-19?

  • Flu-like symptoms, ranging from mild to serious, and include fever, cough, and other symptoms of respiratory illness including shortness of breath.

How can you help protect yourself?
There is currently no vaccine or antiviral treatment for COVID-19. Take preventative measures, such as:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Frequently wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

If you are sick, to keep from spreading illness to others, you should:

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home when you are sick. Contact your supervisor to let her/him know that you are ill. Employees should follow sick time policies. Faculty should follow OAA protocol for notification and class coverage.

What is Hartwick College doing in response to Covid19?
Hartwick College’s first priority is the health and welfare of our students, employees, and other members of our community. The College will continue to monitor information from authoritative channels such as the CDC and share that information with you as it becomes available.

Hartwick College will stream all official communications about the virus and Hartwick’s response to the virus from

Additionally, the College will send various communications to students, employees and other community members which may be relative to travel restrictions, event cancellations or interruptions, College closure, policy decisions, or other matters of importance through email, texting through Navigate, RAVE (when warranted) and other methods of communication.

March 6, 2020: Navigate Spring Break Survey Email & Text 11:00 a.m.

Good morning Students,

Please take a moment to complete this quick survey about your Spring Break plans. We care about your health and are collecting this information so we can support you wherever you may be if any changes occur in the coronavirus COVID-19.

Have a fun and safe Spring Break!
Survey Link


Please take this quick survey about Spring Break. We’re asking to help keep you safe.
Survey Link

March 6, 2020: 8:51 a.m.
Coronavirus COVID-19 Safety Update

Good morning,

Your safety is our priority. Campus updates on the coronavirus (COVID-19) will be provided weekly and as needed if the situation changes.

There have been no suspected or confirmed coronavirus infections (COVID-19) at Hartwick College. The Centers for Disease Control and Prevention (CDC) report, “most people in the United States will have little immediate risk of exposure to this virus.”( This is a rapidly evolving situation, and the College will provide updates as new, reliable information is available.

There is no vaccine to prevent this virus, and the CDC advises that the best way to prevent infection is to avoid being exposed to this virus.

Please take everyday actions to help prevent the spread of respiratory viruses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Detailed information will be updated on our website at

March 5, 2020: 4:43 p.m.
NYSED Guidance for Colleges & Universities Related to Coronavirus COVID-19

Good afternoon Faculty and Staff Colleagues,

Hartwick College is sharing this Coronavirus COVID-19 news from the New York State Education Department (NYSED) with all employees. We will employ this guidance as needed. Future updates about COVID-19 will be sent to you from this email account.

Thank you for taking the time to read the NYSED guidance document.

March 4, 2020: 9:00 a.m.
The Coronavirus: Hartwick’s Response

Dear member of our Hartwick community,

Yesterday I convened leaders from across the College to discuss our strategic response to the developments prompted by the spread of the novel coronavirus. This group is developing an information management, decision-making and communication protocol that will help us to act swiftly as new information becomes available.

Our first priority is the health and welfare of the members of our community, both on campus and throughout the region. As such, we will monitor authoritative channels and share helpful information with you until this is no longer becomes available. Please note that from this point forward we will stream all official communications about the virus and Hartwick’s response to the virus from HartwickCovid19Comm. I urge you to monitor these official communications when they arrive, and respond if/when a response is required.

I appreciate all that you will do to assure your own health and help to protect the health of others in the months ahead. Many health care providers agree that good hand washing technique is a very effective defense against the spread of any virus. We all learned to do this when we were children, but it is time for a refresher! I have embedded a link to a helpful video that I shared at yesterday’s Community Conversation.

Hand washing CDC

Do not hesitate to contact me if you have any questions or concerns.

With best wishes for your continued good health,

President Drugovich

March 1, 2020: 3:30 p.m.
What you need to know about the 2019 Coronavirus (n-CoV)

Dear Hartwick Community,

In an effort to support the well-being of the Hartwick community, we have continued to monitor recommendations related to the 2019 novel Coronavirus (n-CoV). This situation is dynamic and rapidly changing.

While this is a serious public health threat, the Centers for Disease Control (CDC) characterizes the immediate health risk from the new coronavirus as low for anyone who is unlikely to be exposed to this virus.

Here is what you need to know.

What is novel coronavirus (2019-nCoV)?

2019-nCoV is a newly identified coronavirus that is causing an outbreak of pneumonia illness. It was first identified in December 2019 in the city of Wuhan, Hubei Province, China.

Since then, the virus has been identified in multiple other countries, including cases in the U.S.

According to the Centers for Disease Control and Prevention (CDC), human coronaviruses are common throughout the world and usually cause mild to moderate illness in people. This new virus is a public health concern because:

  • It is newly identified, so much is still unknown about it.
  • Two other human coronaviruses, MERS-CoV and SARS-CoV, have caused severe illness.

What is the risk?

The CDC considers this new virus a public health concern based on current information. However, the immediate health risk to the general US public is considered low at this time. The CDC and the World Health Organization are closely monitoring the situation and providing ongoing guidance.

Symptoms and transmission:

Symptoms may be flu-like, ranging from mild to serious, and include:

  • Fever
  • Cough
  • Difficulty breathing.

Person-to-person spread is occurring, although it’s unclear exactly how it is transmitted and how easily the virus spreads between people.

If you travel to/through Wuhan or other parts of China:

The CDC recommends avoiding non-essential travel to Wuhan, China. Chinese officials have closed transport within and out of Wuhan, including buses, subways, trains, and the airport. If you must travel:

  • Avoid contact with sick people.
  • Avoid animals (alive or dead), animal markets, and products that come from animals (such as uncooked meat).
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
  • Older adults and travelers with underlying health issues may be at risk for more severe disease and should discuss travel to Wuhan with their health care provider.
  • Hartwick College encourages all students to review CDC guidance regarding any travel plans they may have in relation to the College’s upcoming spring break.


People infected with 2019-nCoV should receive supportive care to help relieve symptoms. Currently, there is no specific antiviral treatment recommended for 2019-nCoV infection. (source: CDC)


There is no vaccine to prevent this virus, and the CDC advises that the best way to prevent infection is to avoid being exposed to this virus.

Currently, 2019-nCoV has not been found to be spreading in the U.S., so there are no additional precautions recommended for the general public to take.

Here are everyday actions to help prevent the spread of respiratory viruses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Recommendations for people with respiratory symptoms:

If you have symptoms of fever, cough, and/or difficulty breathing and in the last 14 days you:

  • Traveled to Wuhan, or
  • Visited an affected region in China, or
  • Had close contact with someone who had traveled to an affected region in China and had respiratory symptoms.

You should:

  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.
  • HealthiestYou Tele Doc offers advice by phone day or night, to help save students a trip to the Perrella Health Center or emergency department. Download the app (healthiestyou) or contact Teledoc by phone 1-866-703-1259. There is no cost to Hartwick students to utilize this service
  • Students may call the following for Medical Help: Perrella Health Center at 607-431-4120, Monday through Friday, 9 a.m. to 5 p.m. or Fox Hospital Emergency Department (607-431-5000)
  • Emergency Care 24 Hours/Day: Bassett Convenient Care (607-433-6400) -call 24 hours a day to schedule same day or next day appointments
    Weekdays 8 AM to 7 PM, Weekends 9 AM to 4 PM or Wellnow Urgent Care (607-376-5346) -no appointment/walk in service, online check-in/spot reservation available 7 days a week 8 AM to 8 PM
  • Avoid contact with others.
  • Do not travel while sick. Please do not get on public transportation.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available
  • Regularly wipe down and clean work surfaces

What is the campus health service doing about 2019-nCoV?

There have been no suspected or confirmed coronavirus infections at Hartwick. If a coronavirus infection were to be suspected at Hartwick, the college would take direction from outside government agencies.

First, the New York State Department of Health, would direct the testing and diagnosing process. Next, the Otsego County Department of Health would instruct the college on a management plan for any person under investigation (PUI) — anyone suspected of being infected. This would likely begin with either an on-campus quarantine or moving the PUI off campus for quarantine. The quarantine period for COVID-19 is 14 days.

The county health department would direct the college’s actions in dealing with any confirmed case of COVID-19. This would involve moving the patient to a medical facility for treatment. Hartwick campus officials have met to do preliminary planning in the event of a confirmed case of the corona virus on campus and Health Center staff are monitoring the situation closely and staying informed of the latest CDC recommendations regarding the virus.

More information can be found here:


The Perrella Health Center and The Office of Wellness & Health Promotion

Back To Top