Approval Required by State of Residence
Distance education, including online courses, is subject to state and federal regulations. If you are not a resident of New York State, your participation in an online summer course from Hartwick College is contingent upon the College’s gaining approval required by the state in which you will reside during June 2017. If Hartwick does not obtain approval, it will cancel your registration and refund your payment in full.
Student Complaint Procedures
Students with a complaint or grievance about their online courses must first use Hartwick College procedures to attempt to resolve their complaint. The Academic Grievance Procedure is available through the Office of Academic Affairs. During the summer sessions, students may contact the appropriate people by email to try to resolve the dispute.
A student who has followed the procedure but still seeks redress may lodge a complaint with the appropriate agency in his or her home state, as indicated in this chart.