Sunrise over Yager Hall, Hartwick College

TECHNOLOGY RESOURCE CENTER

The Technology Resource Center (TRC) is dedicated to helping students and faculty harness the power of technology.

Helpdesk Ticketing - FreshService

The new ticketing system features both a way to submit tickets and a repository of help articles for common issues and questions. It acts as a one-stop portal for all your IT-related requests involving: computer issues, media services, telephones, accounts setup or Colleague, printers, WiFi connections, or smartphones just to name a few examples. No more worrying about who to call or email for a particular issue. Submit your problem to FreshService, and it will quickly find its way to the screen of the support team member(s) that are best equipped to help.

Submit Your Ticket

TECHNOLOGY SERVICES

Technology Resource Center
Clark Hall
1st Floor
Monday-Friday: 9 a.m. – 5 p.m.
607-431-4357
technology@hartwick.edu