The TRC will provide free troubleshooting for students’ access and use of Hartwick College-supported applications (e.g., D2L, WebAdvisor, Microsoft Office, and SPSS).
The TRC is located in Clark 150. Our business hours are Monday-Friday 9 a.m.-5 p.m.
Student Repair Services
The TRC will provide free problem assessment to assist a student in determining the nature of the problem and whether it requires technician time to repair. Beyond that assessment, the following guidelines apply:
Hardware Repair Services
Software Repair Services
Rental of Notebook Computers
Students may rent a computer, as available, from the TRC. Notebook computer rental rates are:
Note: Minimum rental period is one day. The notebook computer comes complete with carrying case, Microsoft Office software, power adapter and Ethernet cable.
Contact the TRC at 607-431-4357 or firstname.lastname@example.org.