Self-Service (WebAdvisor Upgrade)

Answers to Frequently Asked Questions about Self-Service, please click a button below to learn more!

For Students For Advisors For Faculty

For Students

Visit our Hartlink page for training guides, video tutorials, and upcoming training opportunities.

How Do I Log In?

  • Click here to open Self-Service Student Planning in a new window.
  • Enter your user name and network password and click Sign In.

How Do I Search for Classes?

  • From the Home page, click the Course Catalog tile.
  • Select a term and any additional search criteria (Subjects, Course Levels, etc.).
  • Click Search to view classes.

How Do I Register for Classes?

  • From the Home page, click the Student Planning tile.
  • Click on Plan Your Degree & Register for Courses.
  • Click the arrows to get to the term you need to register for.
  • Click Register Now to register for your planned courses.

How Do I Drop a Course?

  • From the Home page, click the Student Planning tile.
  • Click on Plan Your Degree & Register for Courses.
  • Click the arrows to get to the term you’d like to make changes to.
  • Click Drop to make changes to your registration.

How do I find the name of my Advisor and his/her contact information?

  • From the Home page, click Student Planning.
  • Click ‘Plan & Schedule.’
  • Click on the ‘Advising’ tab.
  • Your advisors’ names appear at the top of the page.

How Do I Check My Grades?

  • From the Home page, click Grades.
  • Click to open the term you would like to view.
  • Click Print to view grades from all of your terms at once.

How Do I Check My Grade Point Average (GPA)?

  • From the Home page, click Student Planning.
  • Click View Your Progress.
  • At the top of the page, you can view your cumulative GPA.

How Do I View my Transcript?

  • In the side hamburger menu, click the graduation cap (Academics).
  • Click Unofficial Transcript.
  • Click Undergraduate Transcript to launch a PDF download, which you can view or print.

How Do I Check My Degree Audit?

  • From the Home page, click Student Planning.
  • Click View Your Progress to view your Program Evaluation/Degree Audit.

How Do I Check My Class Schedule?

  • From the Home page, click Student Planning.
  • Click Plan & Schedule.
  • Click the arrows at the top of the page to select the term you wish to see.
  • You can print your schedule, or export it in the iCal format. (iCal files can be imported into your Google calendar. Get instructions for importing an iCal file into your Google Calendar here.)

How Do I Print an Enrollment Verification?

  • From the Home page, click Enrollment Verification.
  • Fill out the information for the third party you’d like your verification sent to..
  • For health insurers, be sure to include policy numbers, group type (if appropriate), and any supporting forms/identifying documentation provided by the insurance company so they can process your verification.
  • There is space in the comments section to indicate policy number(s).

For Advisors

Visit our Hartlink page for training guides, video tutorials, and upcoming training opportunities.

How Do I Log In?

  • Click here to open Self-Service Student Planning in a new window.
  • Enter your user name and network password and click Sign In.

How do I view a list of my advisees?

  • From the home page, click the Advising tile.
  • The next screen will list all of your advisees and allow you to perform tasks for each one.

How do I view an advisee’s profile?

  • From the home page, click the Advising tile.
  • Click View Details to the right of a student’s name to view their details.

How do I view an advisee’s degree audit?

  • From the home page, click the Advising tile.
  • Click View Details to the right of a student’s name to view their details.
  • On the next screen, click Progress.
  • View the advisee’s progress, search for courses, or run ‘What if’ scenarios.

How do I view an advisee’s transcript, grades or GPA?

  • From the home page, click the Advising tile.
    Click View Details to the right of a student’s name to view their details.
    On the next screen, click Progress. At the top of the advisee’s progress, you can view their cumulative GPA.
  • Click Grades to view your advisee’s grades, or Transcript to download and print a copy of their unofficial transcript.

How do I view an advisee’s schedule?

  • From the home page, click the Advising tile.
  • Click View Details to the right of a student’s name to view their details.
  • Click Calendar to view your advisee’s schedule in a calendar grid format.

For Faculty

Visit our Hartlink page for training guides, video tutorials, and upcoming training opportunities.

How Do I Log In?

  • Click here to open Self-Service Student Planning in a new window.
  • Enter your user name and network password and click Sign In.

How Do I View My Roster?

  • From the home page, click the Faculty tile.
  • From the list, click on the course you would like to work with.
  • You’ll be brought to a page, which displays your roster.

How Do I Enter 4 or 7 Week Grades?

  • From the home page, click the Faculty tile.
  • From the list, click on the course you would like to work with.
  • Click the Grading tab.
  • Enter grades in the 4 Week Grade or 7 Week Grade tab, using the dropdown boxes to select the grade.
  • If a student never attended your course, check the Never Attended box.
  • If a student stopped attending, enter a Last Date of Attendance.
  • Your grades will be saved automatically. There is no need to hit a submit button.

How Do I Enter Final Grades?

  • From the home page, click the Faculty tile.
  • From the list, click on the course you would like to work with.
  • Click the Grading tab.
  • Enter grades in the Final Grade tab, using the dropdown boxes to select the grade.
  • If you are entering an incomplete, or “I” , please be sure to use the appropriate expiration date. Date format should be DD/MM/YYYY, ex., 04/02/2022.
  • If a student never attended your course, check the Never Attended box.
  • If a student stopped attending, enter a Last Date of Attendance.
  • Your grades will be saved automatically. There is no need to hit a submit button.
  • Congratulations! You have successfully completed the process for online grading. To enter grades for another class, click Home, then click on the Faculty tile, and repeat the above process.
  • Please verify that your grades were accepted! This can be done by clicking on the Overview tab, and checking to see that grades appear for each student.

Important Notes About Final Grading

  • Remember, grades can only be entered during designated grading sessions. Dates of grading sessions are announced by the Registrar’s Office at the end of every term.
  • You MUST submit a grade for every student who appears on the grading screen even if you think the student has dropped your course. If a student appears, they did NOT officially drop. Note that if you leave a grade blank, the Registrar’s Office will enter a grade of F for that student (N for PHED sections).
  • If you have entered an invalid grade and press the submit button an error message will appear. Appropriate grades can be found in the Educational Policies and Procedures section of the current College Catalog.
  • If you are entering a grade of Incomplete you are required to submit an incomplete explanation form to the Registrar’s Office.
  • Grades can only be entered for current terms. Prior term or verified grades cannot be changed. Any grade changes for prior terms must be made through the Registrar’s Office and may require a petition.
  • Until grades have been verified and the grading session closed for a designated grading period, you are able to re-enter Grading and your edit grades. To change a grade you have entered, follow the above procedure, click in the Grade box of the grade you are changing, and type in the new grade. When you are finished, click Submit.
  • As you are entering your grades it is important to remember that Self-Service has a 20 minute idle time-out feature.
  • If you have a lengthy roster and are worried about your session timing out, feel free to submit your grades part way through your entry to ensure the session won’t be lost. After submitting, just return to your grading session and continue entering your grades.
  • You can do this as often as you like until all grades have been submitted.